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Customer Service Office

Location:
Bloemfontein, Free State, South Africa
Posted:
February 02, 2019

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Resume:

CURRICULUM VITAE

OF:

MUNYAMANI JOYCE MALULEKA

PERSORNAL DETAIL

Surname : Maluleka

First name : Munyamani Joyce

Date of birth : 1986-02-03

Identity no : 860-***-**** 089

Residential address : 670 Nemesia Street

Lehae

Lenasia

1820

Contact no : 078-***-**** / 062-***-****

Email address : ac8dig@r.postjobfree.com

Gender : Female

Home language : Xitsonga

Other languages : Tshivenda, English, Sotho.

Drivers licence : Code 10

EDUCATIONAL QUALIFICATIONS

Short course : Business administration and management Qualification : certificate in Business administration and management Institution : Damelin

Year obtained : 2018

Short course : Office administration

Qualification : Certificate in office administration Institution : Damelin

Year obtained : 2017

Short course : Project Management

Qualification : Certificate in Project Management

Institution : Umsimbi

Year obtained : 2009

Qualification : BSC in Agriculture (Animal Science) Institution : University of Venda

Year obtained : 2008

Subject passed : introduction to animal production, feeding of farm livestock, animal health, basic principles of nutrition, Biometry, Genetic principles in animal breeding

School Attended : Rotterdam High School

Highest Grade Passed : Grade 12 (Matric)

Year Passed : 2002

Subjects Passed : Xitsonga, English, Agricultural Science, Biology, Physical Science, and Mathematics.

EXPERIENCE/PREVIOUS WORK

1

Company : Delhi delicious

Position : Supervisor/customer assistant

Duration : 01 January 2015 to 19 December 2017

Duties / Tasks / Activities / Responsibilities

Stock taking, customer assistant, handling of customer orders and customer queries, running of the of the shop on a daily basis and overseeing the work of other staff, making sure the is enough stock in the shop and ready for sales, cash-up and banking on daily basis and training of new employed staff.

Skills and knowledge acquired

Customer service experience, Customer orientation, Working in a team and positive attitude to work, working under pressure and time management

2

Department : Department of Agriculture Forestry and Fisheries Position : Animal Surveyor

Division : Directorate Genetic Resources

Duration 1 01-september-2009 – 31 March 2010

2 01-April-2010 – 31-December-2010

3 01-July-2012 - 31-March-2013

Duties / Tasks / Activities / Responsibilities

Interviewing livestock farmers about all genetic resources, Data collection from livestock farmers on all genetic resources (indigenous, landraces, exotic and all endangered breeds) from all ecological zones of various biomes, Data capturing of all information into the data system of the department, Work with animal scientists, technicians and agricultural extension officers of the national and provincial departments of agriculture and ARC for effective utilization of animal genetic resources. Present project objectives and outcomes to farmers.

3

Department : Statistics South Africa

Position : Data processor

Division : Census 2011

Duration : 01 April to 31 May 2012

Duties / Tasks / Activities / Responsibilities

Maintain records of transfer or disposal of personal data, Prepare questionnaires to ensure free of foreign materials, Guillotining the questionnaires, Secondary preparation of questionnaires, Scanning of questionnaires for tilling, Entering damaged questionnaires and Tilling and completion

4

Department : Department of Agriculture Forestry and Fisheries Position : Trainee animal scientist

Division : Directorate genetic resource

Duration : 01 April 2008 to 31 March 2009

Duties / Tasks / Activities / Responsibilities

Co-ordination of breed surveys across the country, Develop user-friendly information material on conservation, management and sustainable use of farm animal genetic resources (FanGR), Compile databases of adaptable breed, Maintain a database of farm animal management and conservation project Skills and knowledge acquired

skills

Computer Skills (Ms Office Word, Excel, E PowerPoint, Email/Explorer), Administrative, organizational and planning skills, Good Interpersonal and Communication skills (Verbal and Non-Verbal), Organizational and Presentation skills, Ability to work under pressure, Knowledge of how government works, Ability to work in a professional manner with personnel and clients, Ability to meet deadlines and accept responsibility, Attention to accuracy and details, facilitation and coordination of south African breed survey, development of user friendly materials to be used in conducting breed survey and research on indigenous breeds of south Africa. REFERENCE

Name : Mr. Y.O Abdool

Place of Work : Delhi delicious

Position Held : Owner

Tel Number : (011-***-****

Cell Number : 082-***-****

Name : Mr. T.C Chokoe

Place of Work : DAFF

Position Held : Deputy Director: Directorate Genetic Resource Tel Number : (012-***-****

Cell Number : 079-****-***

Name : Mr. T.D Mphahlele

Place of work : DAFF

Position Held : Animal Technician

Tel Number : (012-***-****

Cell Number : 072-***-****

Name : Mr. T Raphulu

Place of Work : Limpopo department of agriculture

Position Held : Scientific Manager

Tel Number : (015-***-****

Cell Number : 082*******



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