SARAH SORDEN

*** ********** *****

Bear, DE *****

ac8dhd@r.postjobfree.com

302-***-****

SUMMARY OF QUALIFICATIONS

Results-Oriented Worker with well-developed organization, decision making, time management, and analytical skills

Impactful Communicator with strong interpersonal skills, verbal and written communication skills who has the ability to engage clients in diverse situation with courteousness, professionalism and tact

Team Player who is focused, multi-task oriented, flexible, positive, dependable, and adapts easily to change

Experienced trainer and educator focusing on achieving outcomes

EMPLOYMENT HISTORY

Retail Cashier

Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support

Process customer transactions through the register and customer service desk • Collect and processes payment from customer and enters into register system (includes applying coupons, providing change and receipts)

Package customer purchases for removal from the store (includes wrapping, bagging) • Ensure all items intended for purchase are identified and properly scanned • Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications) • Return misplaced product, customer returns, and other product gathered in the front-end to the correct location in the store • Perform additional duties as required including, but not limited to, stocking, freight processing, price changes and cart retrieval

Lands End Department Store Wilmington, DE November 2018 – January 2018

Administrative Assistance

Greet visitors and followed established security procedures for guest

Maintained general files, order supplies, screen phone calls and coordinated meetings.

Complied and distributed meeting minutes and ensured they got to appropriate recipients’.

Coordinated travel plans and submitted expenses reports.

Complied, collated, and assembled meeting/presentation materials.

Utilized various software packages to produce professional quality reports, letters, presentations and other documents.

Performed various technical support duties such as information gathering, reporting, tracking and researching.

Received and responded to routine correspondences following established procedures.

Proficiency in using Microsoft Office software to prepare reports, presentations, and correspondence. Project management experience a plus

Coordinated annual awards ceremony and annual summit for over two hundred attendees. Which included booking locations, arranging travel and hotel for presenters.

Delaware Fatherhood and Family Coalitions Wilmington, DE February 2018 - Current

Family Consultant – Promoting Safe and Stable Families (PSSF)

Assist families using agency and self-assessment to determine appropriate service delivery model

Develop individual and family plans that assist in movement toward economic and social growth

Provide counseling as determined by the client on responsible parenting, budgeting, education and training, and employment as well as other topics as requested/assessed

Perform case management duties following clients from program entrance through post-program using PSSF tracking and evaluation tool; make referrals to various resources to assist clients in obtaining positive outcomes.

NEIGHBORHOOD HOUSE INC Wilmington, DE December 2010 – January 2018

SODAT Delaware, Inc. Wilmington, DE March 2009– October 2010

Training and Education

Parent Education Instruction that included topics which encouraged resilience and self-sufficiency

Provide technical assistance in best practice models to Early Childhood Providers

Teach science-based prevention programs on physical/emotional abuse, substance abuse, and neglect

Designed and facilitated certified training on the Delaware Parent Services Project model

Develop Core Competencies for Families and Centers Empowered Together Program

Conducted “I Can Problem Solve “ monitoring

Performed duties as a Delaware State Certification Manager ensuring state staff received training to build internal capacity.

Child INC Wilmington, DE March 2009 – Present

The Family & Workplace Connection Wilmington, DE April 1999 – December 2010

Children and Families First Wilmington, DE April 1999 –March 2009

EDUCATION

B.S. Degree in Early Childhood Education and Development (1988) from Central Arizona College

ACTIVITIES AND AWARDS

National Association for the Education of Young Children Affiliate Council President (2002- 2005)

Delaware Association for the Education of Young Children President (2001-2002)

REFERENCES

Furnished upon request

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