IVAN JACOB OCULI

EMAIL:ac8dde@r.postjobfree.com

CONTACT: +971*********

Friendly and customer service oriented waiter with 4 years of firsthand experience working in a busy food service and hospitality environment. Highly skilled in greeting guests, presenting the menu and delivering food and beverages and offering home like environment to patrons. Multilingual: English and French

CORE COMPETENCES (menu presentation, Food service. Table setting, table clearing, order synchronization, POS handling, bill processing, guest reception, beverage preparation, special item promotion)

PERSONAL DETAILS

Date of birth: 16 Dec 1992

Nationality: Ugandan

Gender: Male

Languages: English

Visa status: visit visa

Address: Dubai uae

EDUCATION

High school at our lady of Africa senior school mukono Uganda in 2013

SELECTED ACHIEVEMENTS

Provided first class guest services which enhanced positive feedback by 30%

Increased sales of daily specials and signature dishes by 70% through effective promotion strategies

Implemented WHO approved hygiene and sanitation guide lines in the service area

WORKING EXPERIENCE

OFFICE BOY- Etisalat human resource building under power group Dubai united Arab emirates from Dec/2016-Dec 2018

Description

Monitoring the use of equipments and supplies within the office

Maintain cleanliness of office equipment and furniture

Monitoring external cleanliness

Making and serving tea and coffee for the guests and managers

Preparing stationary for all shops and the head office change printer cartridges

Assisting in boardrooms to set up projectors and laptops

Filling documents as per the department requirements collecting and distributing couriers or parcels a among staff and opening and sorting emails

Helping the receptionists, secretaries and other administrative assistants in performing their duties

Waiter/ service crew Café java’s Uganda Jan/2014-dec/2016

Description’

Greeting and welcoming guests into the restaurant

Advising customers on the latest trends, menus, promotion and new special products we have on our menus.

Order taking and cashier on the till machine also providing suggestive selling to customers so that I can reach my target by suggesting deserts, appetizers, salads and beverages.

Balancing and cashing up money at the end of the shift and this would involve making a detailed report showing the number of customers and amount of dine in customers, takeaway customers and delivery bills.

Making pizza for customers and taking responsibility of explaining different toppings that come with different pizza.

Provide customers with complete services and enjoyable experiences

Dispatching delivery orders to drivers and making sure that he delivers the right item the customer ordered for

Carrying out cleanliness in compliance with premise procedures

Attending to customers’ needs all the time and ensuring guests are satisfied

Key achievement

Designed and implemented a new food serving strategy that resulted in to 20% increased in sales

KEY STRENGTH

Strong inter-personal skills

Positive approach

Excellent communicator with strong customer focus

Methodical detail oriented

Cash handling including till reconciliation

REFERENCE

Available upon request

Contact this candidate