J. LAVERNE MOSS

**** **** ***** ***** ● Lithonia, Georgia● 202-***-**** ● ac8d8e@r.postjobfree.com

EXECUTIVE ASSISTANT

Highly motivated, self-directed executive assistant with over 20 years’ experience providing administrative services to top-ranking government officials and ensuring efficient operation of work processes. Proven track record of delivering high-quality assistance through a variety of tasks related to communication, administrative management, quality control, financial soundness and organizational support. Strong ability to collaborate and interface with all members of corporation to achieve business objectives. Instrumental in completing projects, streamlining and improving processes, enhancing productivity and ensuring quality of service.

KEY STRENGTHS

Travel Logistics ● Scheduling ● Client Relationships ● Process Improvements ● Problem Solving

Time Management ● Written/Verbal Communication● Strategic Planning ● Networking ● Reporting

PROFESSIONAL EXPERIENCE

Honda Conyers, Conyers, Ga, May 2018 – Current

Receptionist

Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries.

Notifies company personnel of visitors arrival.

Answering enquiries about the company and its products and services.

Sorting and handing out mail; ordering supplies.

Contributes to team effort by accomplishing related results as needed.

GOVERNMENT OF THE DISTRICT OF COLUMBIA, Washington, DC, 2011-2015

OFFICE OF THE CITY ADMINISTRATOR

Executive Assistant to The City Administrator

Conserved City Administrator’s (CA) time by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.

Arranged all aspects of travel plans and meetings by developing itineraries and agendas, meeting accommodations and exercising exclusive control of CA’s time commitments in manner that best represents company.

Handled and directed large volume of calls daily, utilizing customer service skills to effective and efficiently meet and address client needs/inquiries.

Prepared and processed detailed expense reports through the collection and analysis of data, reviewing for accuracy and promoting sound fiscal reputation.

Liaised between CA, Deputy Mayors and Agency Directors to ensure open flow of communication and information.

GOVERNMENT OF THE DISTRICT OF COLUMBIA, Washington, DC, 2007-2011

OFFICE OF PUBLIC EDUCATION FACILITIES MODERATION

Executive Assistant to Executive Director

Delegated tasks and assignments to appropriate staff members to complete projects, consolidate workload and maintain office order.

Welcomed guests and customers by greeting them, in person or on the telephone in order to build and preserve strong client relations.

Supplied historical reference by developing and utilizing filing and retrieval systems to maintain contract and vendor files.

Scheduled meetings, interviews and conferences with Government officials, executives of major corporations and the public.

DC SPORTS AND ENTERTAINMENT COMMISSION, Washington, DC, 2004-2007

Executive Assistant to CEO

Acted as intermediary between CEO and outside agencies, handling flow of confidential and non-routine information and explaining policies when necessary.

Designed general correspondences, memos, charts, tables, graphs, business plans, etc. on behalf of CEO, proofreading final copy for accuracy and clarity.

Organized complex activities such as monthly board meetings, travel, conferences and department activities.

Supported Finance Department in the tracking of annual budget and preparation of expense reports.

Maintained office supplies inventory by checking stock to determine inventory level and needs, placing and expediting orders for supplies deemed necessary.

Point of contact between Board of Directors and public to promote corporate image and represent the CEO internally and externally.

WASHINGTON CONVENTION CENTER AUTHORITY, Washington, DC, 1982-2004

Administrative Assistant to Managing Director of Development (1996-2004)

Administrative Assistant to Director of Facility Operations (1990-1996)

Provided secretarial support such as typing, filing and scheduling, as well as financial record keeping, payroll, coordination of meetings and conferences, obtaining supplies, coordinating direct mailings, and working on special projects.

EDUCATION & TRAINING

Augusta Vocational Technical School

Business Administration/Secretarial Training

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