Profile

A competent, enthusiastic professional with 6 years of experience in healthcare industry as clinic manager and doctor backed with a great reputation amongst patients. While managing the clinic maintaining pleasant demeanor, I was always considered as a reliable and approachable team player possessing excellent judgement.

Excellent organizational skills and special interest in dealing with patients first hand on front desk and various EMR/logistical softwares, acquired while working and educating in home country and Overseas.

Core Skills

Customer Service

Administration

Scheduling & Organizing

Management

MS Office, EMR system

Fluent in English, Hindi, Punjabi

Professional Experience

Manager and Dentist:

Selected Achievements

Director of the clinic with gross annual income of Rs600,000/year to Rs18,00,000 per year in 5 years.

Experience of managing and running smooth operations, including logistics and finances.

Customer Service

Ensured smooth functioning of the clinic with good customer service and hence repeat customers and referrals.

Consulted 20-30 patients per day simultaneously understanding their problem and reducing their anxiety and fear of dental treatment by talking to them

Quality Control

Ensured proper sterilization of the operating area daily by the assisting staff, ensuring a safe area of work without any consequence for entire time working there.

Administration & Management

Managed a team of 7 doctors and 2 assistants in clinic

Managed the Inventory of the instruments required for the treatment of patients.

Staff Training

Trained new administrative staff.

Community Involvement

Rotary Root Canal Workshop, Armaan Dental Academy, New Delhi,

2017

Work History

Digital Dental Assistant, Frontier Dental Lab, Vancouver, Canada

Dental Lab Assistant, Protec Dental Laboratory, Vancouver, Canada

Endodontist,Manager Dental Essence, New Delhi, India

Endodontist,Manager Smile Max Dental Clinic, New Delhi, India

Endodontist, Armaan Dental Clinic, New Delhi, India

Consultant Dentist, Ahmed Dental Centre, Muscat, Oman

Endodontist, Dantah Dental Centre, New Delhi, India

November-present

October

2012- 2018

2014-2018

201*-****-****

2012- 2015

Education

Masters of Dental Surgery, Conservative Dentistry & Endodontics, K.D.D.C, Mathura, India

Diplomat of International Congress of Oral Implantology, United States

Strauman Advanced training in surgery in Implants, Valladolid, Spain

Fellowship of International Congress of Oral Implantology, United States

Basic & Advanced Implant Training, International Congress of Oral Implantologists

K.D.D.C, Mathura, India

Bachelor of Dental Surgery, K.D.D.C, Mathura, India

2009-2012

2011

2009-2010

2010

2008-2009

2003-2008

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