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Marketing Manager Customer Service

Location:
Hyderabad, Telangana, India
Salary:
7,00,000
Posted:
February 04, 2019

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Resume:

Resume

N.Naveen Kumar E-mail: ac8d2f@r.postjobfree.com

Mobile: 998-***-****

OBJECTIVES :

Aim to be associated with a progressive organization that gives scope to update my knowledge and skills in accordance with the latest trends and be a part of a team that dynamically work towards the growth of the organization.

Professional Experience:

Manchukonda Prakasham Industries India Private Limited (MAY 2017-TILL DATE)

Role: SENIOR EXECUTIVE

Manchukonda Prakasham Industries India Private Limited (MPIIPL) is India’s No. 1

manufacturers of Pre-Stressed Cement Concrete (PSCC) poles in South Asia with annual production capacity of 2 million poles split across its 5 plants located in 5 major states in India – Telangana, Andhra Pradesh, Maharashtra, Uttar Pradesh & Madhya Pradesh. The plants cater to Rural Electrification demands by various state governments and corporate customers in India like TANGEDCO, TSSPDCL, TSNPDCL, GESCOM,& APSPDCL Ltd

Key Responsibilities:

Client servicing/retention and revenue expansion through incoming Tender Participation, In addition to this after Successful getting the Tenders, take over the tenders execution and completing the tender before Deadline. Act in a customer service role between our production staff and customers/clients.

Roles & Responsibilities:

Handling all Government Sector Tenders enquiries by E procurement Portal, telephone and email.

Well versed in Preparation of Government Discom Tenders.

Uploading the tender documents in the E Tender Procurement of the respective Discom.

Handling and resolving customer queries both technical and theoretical.

Attending Pre Bid Meetings.

Handling production details from plant.

Processing Invoices for payments.

Coordinating and resolving the client queries.

Assisting in implementing the business strategy as set by the organization.

Coordinating with Logistics Department.

Functioning of all data process & preparation through ERP, TIBCO & SAP.

Previous Experience:

OUTSPACE OUTDOOR ADVERTISING (MAY 2016-APRIL 2017)

Role: MARKETING MANAGER

Roles & Responsibilities:

Handled the Team of 4 Executives.

Attending the outdoor calls given by our Company.

Closing the deals.

Follow-up’s of bill issued and bills payment.

Co-coordinating with the clients.

Sending mails to the clients regarding display period.

Making calls to the clients.

Co-coordinating with Flex Mounters.

Previous Experience:

SMART MEDIA HOUSE (PVT LTD). (DECEMBER 2015- MAY 2016)

Role: MARKETING MANAGER

Roles & Responsibilities :

Making door to door calls and to prospective customers.

Explaining about the TV Slots & Theatre slots to the clients.

Convincing the clients to give the AD Making video.

Generating the Weekly Reports and sending to the higher Officials.

Previous Experience:

ICFAI UNVERSITY (HQ) (January 2007- November 2015)

Role: SENIOR MARKETING OFFICER

Roles & Responsibilities :

Handled the Team of 12 Executives.

Collecting students data from educational institutions, Coaching Centers

Conducting Meetings, Seminars

Making door to door calls and to prospective customers

Generation of mid week reports and sending mails to higher officals

Brand building activities

Organizing student Empowerment workshops

Administration

Familiar with Internet Browsing

Previous Experience:

Worked with ANDHRA BANK SERVICE CENTER (ARCHANA CONSULTANCY) (Mar 2004 –Jan 2007)

Role: Senior Processing Executive - Data

ENCODING:

Looked after the Inward and Outward Clearing, Encoding the Outward Clearing Cheques & Bills Payments and Collections. Reports such as cheques Reports, Timing of Entry of Cheques Report were generated by using Laser soft.

Roles & Responsibilities :

Continuously reviewing the procedures and recommend enhancements.

Maintaining and updating department records and follow up with staff/branches/clients/remisiers on corporate action deadlines.

To monitor dividend and corporate action announcements for local and foreign markets

Conduct, as appropriate, quality assurance reviews to ensure compliance with department documentation standards.

Managed Reserve Process, Policy and Planning

Manage and develop risk analyst responsible for all risk reporting and analysis.

EDUCATIONAL QUALIFICATION:

B.C.A from Osmania University, Hyderabad 2001 with an aggregate of 70% (2001).

TECHNICAL SKILLS:

Operation System

Windows 98/2000, XP, Vista

Languages

C, C++, PHP, MY SQL

Data Base

Oracle, Sql Server

Packages

MS-Office

Domains Worked

Education, Financial·

STRENGTHS:

Willingness to learn

Open-mindedness to accept changes

Patience and Tolerance.

Think Practical and realistic

Optimistic

Personal Details

Name

N. Naveen Kumar

Father’s Name

N. Guru Swamy

Languages known

Telugu, Hindi, English.

Date of Birth

19.03.1980

Gender

Male

Marital status

Married.



Contact this candidate