Customer Service Sales
Resume:
Angela Quijada **** Benson Street
Huntington Park, CA 90255
***********@*****.***
EXPERIENCE
J & J Snack Foods - Vernon - Machine Operator
August 2018 - Present
Set up tape machines, box code daters, load weight machine and metal detectors with correct information. Set up belts, case sealers, package codes, and keep inventory on all numbers and supplies needed for coders. Maintain accurate case count and set up packaging. Make sure all packaging has the right amount of film, weight settings, casing, and the skid matches the load. Completed training in Food Defense, PPE, and OSHA regulated programs EOE, M/F/D/V American Cycle Works -Pico Rivera - Billing / Customer Service
August 2008 - March 2018
Prepared all sales and repair orders for invoicing. Calculated all debits, credits, and restocking charges. Ran monthly reports for open sales and repair orders. Verified pricing, delivery, and shipping costs. Mailed invoices to customers. Prepared all shipping labels for UPS, Fedex, created bill of lading for truck shipments. Assisted customers with Sales and Repair quotations. Created all Sales and Repair Orders. Purchased all parts from Manufacturers and Distributors. Assisted with Accounts Receivable and prepared bank deposits.
Law Office of David Zipperian Downey - Secretary
December 2005 - July 2008
Prepared all court documents such as pleadings, motions, subpoenas, depositions and correspondences to opposing counsel and clients. Responded to emails, transcribed notes and created spreadsheets. regularly with all courts. Updated Attorney’s Daily Calendar.
SKILLS
Exceptional Customer
Service Skills
Outstanding
Communication
Excellent Organizational
Effective Problem Solver
Positive Attitude
Extremely Dependable
Certificates
NCWM - National
Conference of Weights &
Measures - 2 Day Seminar
Weights and Measures -
Calibration Certificate
Evaluation - Workshop
ISO 9000 International
Organization
Standardization- Seminar
QuickBooks Training -
Workshop 2 Day
MAS 90 Applications
Training - Workshop
Customer Service
Communication - Seminar
Sperle Scales - Santa Fe Springs - Customer Service January 2003 - February 2004
Answered incoming calls, handled all Dealer and Distributor Accounts. Entered all Sales Order, Purchase Orders, Repair Orders, Quotations, and Invoicing. Printed Monthly Reports and balanced Cash Sales Account. Assisted customer with New Sales Applications. Prepared scales for shipment. Tested and Calibrated per Manufacturer's Specifications. Completed Certificate of Calibration. Prepared labeling for UPS Shipments.
Empire Scale Company - SFS - Sales Service Coordinator August 1989 - October 2002
Handled over 200 monthly Service Contracts. Coordinated all Service Repair Calls. Scheduled Technicians for in house repairs. Interacted with Sales Department for Delivery, Setup, Installation, and Calibration of New Equipment. Completed all Certificates of Calibration per ISO 9000. Assisted the California Department of Weights and Measures, Servicing all Red Tagged Scales and Calibrating all “Legal for Trade” Scales per NTEP Specifications. Negotiated Service Contract Rates and Mileage. Reviewed all Estimates for Repair by Technicians. Participated in Year End Inventory. I Printed Monthly End Reports.
Gamco Industries - Vernon-Order Desk / Billing Clerk May 1987 - August 1989
Assisted Customers with Material Handling Equipment quotations and Special Equipment Applications. Completed Sales Orders, invoicing, debits, credits, and RMA’s. Answered phones, faxed quotes and filing.
LANGUAGES
English
Spanish - Can Understand
EDUCATION
Almeda University, ID -Associates
Business Administration
La Mirada Resource Center., La Mirada — Certificate Computer Applications
Pacific Coast College, Whittier — Diploma
Accounting I and Accounting II
Los Angeles Community College - Los Angeles
Criminal Justice / Psychology
Huntington Park High School - Huntington Park
Graduated 1985
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