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Customer Service Sales

Huntington Park, CA
February 01, 2019

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Angela Quijada **** Benson Street

Huntington Park, CA 90255



J & J Snack Foods - Vernon - Machine Operator

August 2018 - Present

Set up tape machines, box code daters, load weight machine and metal detectors with correct information. Set up belts, case sealers, package codes, and keep inventory on all numbers and supplies needed for coders. Maintain accurate case count and set up packaging. Make sure all packaging has the right amount of film, weight settings, casing, and the skid matches the load. Completed training in Food Defense, PPE, and OSHA regulated programs EOE, M/F/D/V American Cycle Works -Pico Rivera - Billing / Customer Service

August 2008 - March 2018

Prepared all sales and repair orders for invoicing. Calculated all debits, credits, and restocking charges. Ran monthly reports for open sales and repair orders. Verified pricing, delivery, and shipping costs. Mailed invoices to customers. Prepared all shipping labels for UPS, Fedex, created bill of lading for truck shipments. Assisted customers with Sales and Repair quotations. Created all Sales and Repair Orders. Purchased all parts from Manufacturers and Distributors. Assisted with Accounts Receivable and prepared bank deposits.

Law Office of David Zipperian Downey - Secretary

December 2005 - July 2008

Prepared all court documents such as pleadings, motions, subpoenas, depositions and correspondences to opposing counsel and clients. Responded to emails, transcribed notes and created spreadsheets. regularly with all courts. Updated Attorney’s Daily Calendar.


Exceptional Customer

Service Skills



Excellent Organizational

Effective Problem Solver

Positive Attitude

Extremely Dependable


NCWM - National

Conference of Weights &

Measures - 2 Day Seminar

Weights and Measures -

Calibration Certificate

Evaluation - Workshop

ISO 9000 International


Standardization- Seminar

QuickBooks Training -

Workshop 2 Day

MAS 90 Applications

Training - Workshop

Customer Service

Communication - Seminar

Sperle Scales - Santa Fe Springs - Customer Service January 2003 - February 2004

Answered incoming calls, handled all Dealer and Distributor Accounts. Entered all Sales Order, Purchase Orders, Repair Orders, Quotations, and Invoicing. Printed Monthly Reports and balanced Cash Sales Account. Assisted customer with New Sales Applications. Prepared scales for shipment. Tested and Calibrated per Manufacturer's Specifications. Completed Certificate of Calibration. Prepared labeling for UPS Shipments.

Empire Scale Company - SFS - Sales Service Coordinator August 1989 - October 2002

Handled over 200 monthly Service Contracts. Coordinated all Service Repair Calls. Scheduled Technicians for in house repairs. Interacted with Sales Department for Delivery, Setup, Installation, and Calibration of New Equipment. Completed all Certificates of Calibration per ISO 9000. Assisted the California Department of Weights and Measures, Servicing all Red Tagged Scales and Calibrating all “Legal for Trade” Scales per NTEP Specifications. Negotiated Service Contract Rates and Mileage. Reviewed all Estimates for Repair by Technicians. Participated in Year End Inventory. I Printed Monthly End Reports.

Gamco Industries - Vernon-Order Desk / Billing Clerk May 1987 - August 1989

Assisted Customers with Material Handling Equipment quotations and Special Equipment Applications. Completed Sales Orders, invoicing, debits, credits, and RMA’s. Answered phones, faxed quotes and filing.



Spanish - Can Understand


Almeda University, ID -Associates

Business Administration

La Mirada Resource Center., La Mirada — Certificate Computer Applications

Pacific Coast College, Whittier — Diploma

Accounting I and Accounting II

Los Angeles Community College - Los Angeles

Criminal Justice / Psychology

Huntington Park High School - Huntington Park

Graduated 1985

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