Customer Service Administrative Assistant
Resume:
CONTACT
PHONE:
LinkedIn:
www.linkedin.com/in/sithinelias
EMAIL:
************@*****.***
PROFILE
I am a Global Business Management graduate with exceptional skills in Human Resource Management. I have specialized knowledge in international business along with my bachelor's degree.
colleagues know me as an enthusiastic, hardworking personality who is trustworthy and reliable. My critical thinking and problem-solving skills are the best skill that I can offer to my profession.
HOBBIES
Fitness
Music
Travel
SITHIN ELIAS
EDUCATION
CENTENNIAL COLLEGE, TORONTO JUNE 2017
GLOBAL BUSINESS MANAGEMENT
Specialized knowledge in international business
People management and team work
Excellent scores in the courses
Project management and presentations
Co-Ordinating department seminars and events
Analyze business issues in global contexts
BANGALORE UNIVERSITY, INDIA MAY 2015
BACHELOR OF COMMERCE
Specialized in Human Resource Management
Excellent knowledge in corporate social responsibility
Sound knowledge in business practices
Accounting knowledge
Self-management and initiations
WORK EXPERIENCE
ASSISTANT GENERAL MANAGER Franchise Management Inc.
October 2017- December 2018
Managed KFC under FMI with a weekly sale of $40000
Managed a team of 30 employees
Training staff and guiding them for achieving the target
Planning and forecasting of weekly sale target and employee hours.
Cost cutting and inventory control
Customer interaction and problem resolution
GENERAL MANAGER Maria Wedding Boutique
April 2015- November 2015
Managing budgets
Overseeing the pricing and stock control
Maintaining the financial records
Profit maximization by meeting sales targets
Recruiting and training staff
OFFICE ADMINISTRATOR Maria Wedding Boutique
February 2011- January 2012
Stocking office supplies and ordering when necessary
Keeping databases of personal, financial and other company data
Co-ordinating office activities and other daily operations of the company
Answering customer phone calls and correspondence such as e-mails, letters and packages
Assist colleagues whenever necessary
Submitting timely reports of organizational performance
SKILLS
Excellent knowledge in MS office, Excel and Power Point
Accounting skills
Experienced in leading a team
Excellent Communication skills
Time management and problem solving
Organizational and customer service skills
Critical thinking and adaptability
Self-motivated
Customer service skills
Strong attention to detail.
VOLUNTEER
INDIAN RED CROSS SOCIETY (IRCS) 2010-2011
School level volunteering for Indian red cross society in a team of 20 people.
Assisting and supporting the patients in need
Assist with fund raising and special events
Supporting Red Cross blood donations
REFERENCES
References will be available up on request.
Contact this candidate