Customer Service Mental Health

emmett smith

Webb, AL

ac8cy0@r.postjobfree.com - 334-***-****

WORK EXPERIENCE

asst mgr

Piggly Wiggly - Dothan, AL - January 2015 to Present Do ordering for the grocery dept; supervise up to 50 employees; do necessary food safety checks; do necessary reports; payroll reports, and many other reports; customer service, handle complaints if any; total store function is my responsibility, etc

Mental Health Technician (MHT)

Laurel Oaks Behavioral Health Center - Dothan, AL - January 2012 to July 2015 maintained supervision of at-risk juveniles at all times, taught basic loiving skills, counseled the patients on better behaviors, transported patients to and from appointments of various kinds, maintained a secure environment, and many more duties.

Juvenile Probation Officer

talladega county juvenile court - Sylacauga, AL - January 1990 to January 1999 had a caseload of up to 100 juveniles brought to court on various charges. provided court supervision ofat-risk teens placed on court probation; outlined rules and standards of conduct for the probationer; did in-home, in- school checks on the probationers; testified in court on occasions needed; completed many reports as required by the court; made sentencing recommendations to the judge; did background checks as to the clients history; worked closely with many agencies to develop a plan of action for the designated juvenile, transported juveniles on occasion to various court-oprdered placements, etc. EDUCATION

b.s. in science in forensics, biology, anatomy, kinesiology, law jacksonville state university - Jacksonville, AL

January 1983 to February 1988

SKILLS

computer literate, learn quickly, adapt to new situations well, problem-solving skills, chain ofm custody skills, proficient min writing reports, spelling, etc. (10+ years) AWARDS

alot of sports awards when i was younger, played college baseball ADDITIONAL INFORMATION

I am a very dedicated employee, and work well with a diverse set of people. I am very trustworthy and do not require alot of supervision. I believe in proper ethics, and treating all people in a kind, compassionate way. I am a good problem solver as well. I have many years in a supervisory role. I believe in great customer service and treating people fairly, and respectfully. I am a detail-oriented individual, and adapt to changes well.

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