PERSONAL DETAILS

NICOLE .C. BAGHALOO

FEBRUARY **, 1971

*** ******** *****

LAWRENCEVILLE, GA 30044

EDUCATION

July 1991

Business Diploma-Associate Degree

Alpha Business College, Jamaica

General Secretarial and Administrative Studies

June 1989

High School Diploma

Wolmer's High School

COMPUTER SKILLS

OBJECTIVES

SKILLS

Advanced user of MS Word, Excel, PowerPoint, Clio Legal Software and Cerenade Immigration Software

With over 25 years experience in the office administration field, I'm seeking to leverage my technical and professional expertise to grow and serve in my new role and enhance the development of your organization.

Ability to balance work habits efficiently.

POSITION/HISTORY

Analytical and able to work in a constantly changing work environment.

Able to quickly learn programs and processes.

Computer literate and internet savvy with excellent verbal and written communication skills.

Excellent people skills.

Ability to maintain strict levels of confidentiality.

Flexible and willing to take on responsibilities and devote time necessary to complete deadlines.

Solid organization skills with the ability to multitask, work under pressure, coordinate multiple projects simultaneously and meet deadlines under stringent time constraints.

Efficient and attentive to details.

Warehouse Associate Carters Distribution Center

October 2017 - Present

Detail-oriented with strong work ethic and ability to work as a part of the team.

Understands and follows instructions to complete packing and induction operations according to the company’s policies and procedures for safety and quality

ACCOMPLISHMENTS:

Contributed to Increased operational efficiency

Trained several batches of new packing employees and monitored their work. This resulted in an overall improvement in company packing and shipping.

Suggested a more efficient way of labeling items to promote speed and accuracy in scanning each item in induction and packing

Legal Assistant Law Offices of Patricia A McKenzie

October 2017 – August 2018

Investigate the facts of a case; Conduct research on relevant laws, regulations, and legal articles

Organize and maintain documents in a paper or electronic filing systems

Gather and arrange evidence and other legal documents

for attorney's review and case preparation

Write reports to help prepare for trials

Draft correspondence and legal documents; Get affidavits and other formal statements that may be used as evidence in court

File exhibits, briefs, appeals and other legal documents with the court or opposing counsel

Call clients, witnesses, lawyers, and outside vendors to schedule interviews, meetings, and depositions

Maintain up-to-date billing system, generate and dispatch invoices; research & resolve payment discrepancies

Log all incoming mail including court correspondence, pleadings and hearing notices

Prepare source data for clients for computer entry by compiling and sorting information; Processes account source documents by reviewing data for deficiencies; resolving discrepancies using standard procedures

Enter account data information by following data program techniques and procedures

Verify entered account data by reviewing, correcting, deleting, or reentering data

ACCOMPLISHMENTS:

Introduced color-coded system that made docket calendar more effective and user friendly.

Resolved 6-month billing backlog, bringing all accounts receivable (A/R) up to date.

Managed a range of confidential records, processes and documents throughout legal proceedings such as litigation, settlement negotiations, depositions, divorce and immigration matters.

Coordinated logistics and document preparation for court proceedings and meetings. Effectively managed high-volume workload of word processing assignments and court filings.

Improved the organization and security of both paper and computerized files. Implemented new systems and safeguards to protect confidential client information and firm records.

Ensured prompt responses to phone/email inquiries and displayed professionalism in all client interactions.

Executive Assistant Manufacturers Merchant Bank, JA

1996 to 2015

My overall experience embodied the field of General Office Administration. Major responsibilities were managing the day-to-day operations and affairs of the Executive Office - the CEO and COO. including:

Developing, implementing and monitoring operational policy guidelines;

Administrative support to executives;

Client relationships, organizing meetings (board and foundation meetings) and assisting with implementation of new procedures;

Maintaining complex calendar events and a highly effective/organized filing system;

Prioritizing emails and incoming calls; booking conference rooms, arranging out of town conferences, travel and hotel accommodations;

Assisting with managing special projects and staff training on procedures.

Assisted and arranged meetings between CEO, COO and departmental employees.

ACCOMPLISHMENTS

Created a more efficient Word database for forms, letters

and documents, which decreased production time by 30%.

Instituted systems and procedures for general filing system and human resource functions, which brought more consistency and reduced mistakes.

Trained new administrative staff members.

Contact this candidate