Front Office Assistant

Kathy N. Scruggs

*** ****** ***** ****, **************, Virginia 22405 540-***-**** *********@*******.***

Inventory Management Specialist versed in warehouse operations and logistics. Possesses exceptional organizational skills and attention to detail. Willing to go the extra mile to meet tight deadlines and reach company goals.

WORK EXPERIENCE

Inventory Management Specialist, 06/1998 to 11/2017

Federal Bureau of Investigation – Quantico, Virginia

Assigned to the Administrative Management Office of the Technical and Support Services Unit (TSSU), Critical Incident Response Group (CIRG), as an Inventory Management Specialist responsible for all property management matters for the following areas:

CIRG Front Office

Security and Facilities Unit

TSSU

Financial Management Unit

Critical Incident Intelligence Unit

Crisis Management Unit

Behavior Analysis Unit (BAU) 1

BAU 2

BAU 3

BAU 4

BAU 5

Strategic Information and Operations Center (SIOC)

All CIRG Weapons (except for Hostage Rescue Team)

Analyze straightforward and more complex information or results and draw reasonable conclusions about findings

Contribute to group problem-solving efforts by providing quality ideas and effective solutions

Independently prioritize, schedule and plan work to meet the goals and objectives of the unit

Interact positively and professionally with others

Demonstrated a commitment to the 12-week-long physical inventories each fiscal year, working as a team member to ensure more than 17,000 accountable property items were located and inventoried. It is noted that my commitment to this project facilitated the completion of the 2017 inventory with a 100% success rate. The results of these inventories are included in Finance Division's results report to DOJ and KPMG (the external audit firm contracted to conduct the FBI's annual financial statement audit).

Worked as a team member with the CIRG technical staff to transition CIRG from Blackberry to Galaxy cell phones and deployed approximately 638 devices.

Handled all aspects of property management relating to high cost items for the SIOC and CIRG video walls

Work closely with other Inventory Specialists to excess and donate excess equipment

Reviewed and classified numerous requisitions

Identified, justified, and procured valuable materials and goods while ensuring procurements were within established guidelines

Managed Hostage Rescue Team Supply Cage, issuing supplies and gear and re-ordering items to ensure sufficient supplies were available

I had delegated contracting authority to expend funds up to $15,000 to acquire goods and services utilizing the Government purchase card. This designated authority allowed me to make purchases exceeding $2,500 to support a contingency operation or to facilitate defense against or recovery from nuclear, biological, chemical and radiological attack

I utilized an Excel spreadsheet to reconcile monthly Government procurement card purchases

Training Technician, 11/1997 to 06/1998

Federal Bureau of Investigation – Quantico, Virginia

Assigned to the Law Enforcement Communications Unit (LECU), of the Training Division at Quantico, Virginia, and was responsible for Training Technician duties as follows:

Worked with field office police training coordinators to set up law enforcement communication training needs for law enforcement partners

Assisted with coordinating FBI executive and senior leadership attendance at training classes

Created and executed training class schedules

Coordinated training class presenters and guests

Managed logistics and prepared classrooms to accommodate for all facets of training classes

Obtained all attendee's travel and accommodations, including planning and preparing itineraries

Maintained a count of which personnel had attended trainings, as well as which personnel needed to attend in order to satisfy requirements

Verified with instructors on class graduates and prepared the necessary certificates

Reported pertinent class graduate information to appropriate training division management

Coordinated with National Academy students to receive training as necessary

Secretary, 11/1995 to 11/1997

Federal Bureau of Investigation – Quantico, Virginia

Assigned as the Secretary in the CIRG's Tactical Section Front Office and was responsible for secretarial duties as follows:

Provided clerical support to approximately 50 agents

Provided administrative support to the Operations, Assault and Breaching Supervisors

Managed written, telephonic and in-person communications

Reviewed routine communications, allowing the supervisors to limit their review to more complex matters

Created typed documents

Maintained a tickler system

Maintained the supervisors' calendars

Made all necessary travel arrangements for three supervisors and members of the Operations and Assault Sections

Prepared Inspection Interrogatories in preparation for the CIRG inspection

Secretary/Automation Assistant, 05/1991 to 11/1995

Federal Bureau of Investigation – Quantico, Virginia

Was assigned to various entry-level positions, such as Clerk-Typist, Office Automation Assistant and Secretary

EDUCATION

Stafford High School

Fredericksburg, Virginia

High School Diploma – 06/1988

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