Developer Support
Resume:
PERSONAL INFORMATION
Gustavo Niederauer Kayser
Avenida Jarbas de Carvalho 1245 – Recreio dos Bandeirantes, 22795445 Rio de Janeiro (Brazil)
******.*******@*****.***
https://www.linkedin.com/in/gustavo-kayser-b619a71b
Skype gniederauerk
POSITION
Siebel Specialist
WORK EXPERIENCE
01/11/2017–Present
Siebel Specialist
Randstad, Rio de Janeiro (Brazil)
Ongoing support for the production environment of the Siebel 6.3 and 8.1 systems of the Oi Celular client;
Technical coaching for junior members of agile squads;
Conduction of agile ceremonies;
01/05/2011–01/11/2017
Siebel Specialist
Sonda IT, Rio de Janeiro (Brazil)
Siebel version upgrade project (6.3 to 8.1.1) for the Michelin customer;
Technical support to the production environment of the Siebel 8.1.1 system;
Development of enhancements and correctives in production of the Siebel 8.1.1 system;
Functional analysis for environmental enhancement projects and the Siebel 8.1.1 system;
Support for interfaces through EIM and workflows;
Support for triggers, procedures and data loaders in the Oracle database 11.
01/06/2009–01/05/2011
Senior Siebel Consultant
NTT Data, Rio de janeiro (Brazil)
Discovery project for deployment of Siebel 8.0 in the TIM Brasil client;
Functional assessment of the environment and business needs;
Meetings with users for business rule mapping;
Support the commercial team to raise proposals;
Elaboration of technical design for solution in the Siebel 8.1 system;
Data modeling for new implementation;
Construction and demonstration of prototypes;
Leadership and team training with 6 junior resources
01/07/2008–01/06/2009
Senior Siebel Consultant
TW Systems, Rio de Janeiro (Brazil)
Ongoing support for the production environment of the Siebel 6.3 and 7.8 systems of the Oi Celular client;
Development of PLs and Shells in the Oracle 9 environment;
Support the commercial team to raise proposals;
Siebel 8.1 implementation for the Cultura Inglesa client;
01/01/2008–01/07/2008
Senior Siebel Developer
Celfocus, Lisbon (Portugal)
Siebel 6 migration project - Siebel 8.0 for the Vodafone client;
Analysis and evaluation of functional specifications;
Elaboration of technical design;
Development of scripts, workflows and configuration of Siebel 8.0;
Follow up of demands with JIRA.
01/06/2003–01/01/2008
Siebel Developer
Oi Cell, Rio de Janeiro (Brazil)
Siebel 6.3 configuration
Siebel E-Channel configuration
Specification and realization of unit tests;
Specification and realization of integrated tests;
Elaboration of technical design;
Data maintenance, through PLs and EIMs.
Functional specifications;
Project schedule control;
Control of activities of suppliers;
Alignment with user areas;
Negotiation of values and deadlines with suppliers;
EDUCATION AND TRAINING
01/01/2001
Certification in Systems Analysis
Pontifícia Universidade Católica do Rio de Janeiro, Rio de Janeiro (Brazil)
PERSONAL SKILLS
Mother tongue(s)
Portuguese
Other language(s)
UNDERSTANDING
SPEAKING
WRITING
Listening
Reading
Spoken interaction
Spoken production
English
C2
C2
C1
C1
B2
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages
Communication skills
Good communication skills acquired through professional experience as responsible for supporting addressing directness with affected users and when functional analyst managed third party teams.
Organisational / managerial skills
Good self-management skills and team leadership having coordinated two junior teams.
Job-related skills
domain programming in the Siebel system;
domain in the construction of workflows within the Siebel system;
domain in the construction of integration maps, standards, actions and components in the Siebel system;
domain in the configuration of runtime events in the siebel system;
Good command of procedures and packages in PL SQL Oracle;
good domain in the SQL SERVER INTEGRATION SERVICES (ETL) tool.
Digital competence
SELF-ASSESSMENT
Information processing
Communication
Content creation
Safety
Problem solving
Proficient user
Proficient user
Independent user
Proficient user
Proficient user
Digital competences - Self-assessment grid
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