PERSONAL INFORMATION

Gustavo Niederauer Kayser

Avenida Jarbas de Carvalho 1245 – Recreio dos Bandeirantes, 22795445 Rio de Janeiro (Brazil)

+55-21-993******

ac8cqm@r.postjobfree.com

https://www.linkedin.com/in/gustavo-kayser-b619a71b

Skype gniederauerk

POSITION

Siebel Specialist

WORK EXPERIENCE

01/11/2017–Present

Siebel Specialist

Randstad, Rio de Janeiro (Brazil)

Ongoing support for the production environment of the Siebel 6.3 and 8.1 systems of the Oi Celular client;

Technical coaching for junior members of agile squads;

Conduction of agile ceremonies;

01/05/2011–01/11/2017

Siebel Specialist

Sonda IT, Rio de Janeiro (Brazil)

Siebel version upgrade project (6.3 to 8.1.1) for the Michelin customer;

Technical support to the production environment of the Siebel 8.1.1 system;

Development of enhancements and correctives in production of the Siebel 8.1.1 system;

Functional analysis for environmental enhancement projects and the Siebel 8.1.1 system;

Support for interfaces through EIM and workflows;

Support for triggers, procedures and data loaders in the Oracle database 11.

01/06/2009–01/05/2011

Senior Siebel Consultant

NTT Data, Rio de janeiro (Brazil)

Discovery project for deployment of Siebel 8.0 in the TIM Brasil client;

Functional assessment of the environment and business needs;

Meetings with users for business rule mapping;

Support the commercial team to raise proposals;

Elaboration of technical design for solution in the Siebel 8.1 system;

Data modeling for new implementation;

Construction and demonstration of prototypes;

Leadership and team training with 6 junior resources

01/07/2008–01/06/2009

Senior Siebel Consultant

TW Systems, Rio de Janeiro (Brazil)

Ongoing support for the production environment of the Siebel 6.3 and 7.8 systems of the Oi Celular client;

Development of PLs and Shells in the Oracle 9 environment;

Support the commercial team to raise proposals;

Siebel 8.1 implementation for the Cultura Inglesa client;

01/01/2008–01/07/2008

Senior Siebel Developer

Celfocus, Lisbon (Portugal)

Siebel 6 migration project - Siebel 8.0 for the Vodafone client;

Analysis and evaluation of functional specifications;

Elaboration of technical design;

Development of scripts, workflows and configuration of Siebel 8.0;

Follow up of demands with JIRA.

01/06/2003–01/01/2008

Siebel Developer

Oi Cell, Rio de Janeiro (Brazil)

Siebel 6.3 configuration

Siebel E-Channel configuration

Specification and realization of unit tests;

Specification and realization of integrated tests;

Elaboration of technical design;

Data maintenance, through PLs and EIMs.

Functional specifications;

Project schedule control;

Control of activities of suppliers;

Alignment with user areas;

Negotiation of values and deadlines with suppliers;

EDUCATION AND TRAINING

01/01/2001

Certification in Systems Analysis

Pontifícia Universidade Católica do Rio de Janeiro, Rio de Janeiro (Brazil)

PERSONAL SKILLS

Mother tongue(s)

Portuguese

Other language(s)

UNDERSTANDING

SPEAKING

WRITING

Listening

Reading

Spoken interaction

Spoken production

English

C2

C2

C1

C1

B2

Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user

Common European Framework of Reference for Languages

Communication skills

Good communication skills acquired through professional experience as responsible for supporting addressing directness with affected users and when functional analyst managed third party teams.

Organisational / managerial skills

Good self-management skills and team leadership having coordinated two junior teams.

Job-related skills

domain programming in the Siebel system;

domain in the construction of workflows within the Siebel system;

domain in the construction of integration maps, standards, actions and components in the Siebel system;

domain in the configuration of runtime events in the siebel system;

Good command of procedures and packages in PL SQL Oracle;

good domain in the SQL SERVER INTEGRATION SERVICES (ETL) tool.

Digital competence

SELF-ASSESSMENT

Information processing

Communication

Content creation

Safety

Problem solving

Proficient user

Proficient user

Independent user

Proficient user

Proficient user

Digital competences - Self-assessment grid

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