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Manager Administrative Assistant

St. Petersburg, FL
January 31, 2019

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Amanda Smith


**** **** ***. *.

Bradenton, FL 34208


To have the opportunity to work as an administrative assistant in a fast paced, challenging business atmosphere.


- I graduated Southeast High School in 2001 with a 3.5 grade point average and started college in 2006.

I have an A.A. degree from the State College of Florida. I am currently attending the University of South Florida and I have completed ninety eight percent of my Bachelors’ degree in business.

Qualifications Summary

I can handle multiple phone lines; I am wonderful with people and a team player but can also work well individually if needed. I have had many years of experience assisting and managing an administrative office. Typing comes natural to me along with computer program skills such as: Microsoft Word, Works, Excel, Access, PowerPoint, and numerous other software programs. I am a very hard worker as well as a very quick learner and I excel in every job. I can multitask very well, and I thrive in the fast pace atmosphere of the business office. I have experience in hospitality and have broad-based experience covering a full spectrum of administrative duties, including executive support, office manager support, billing/invoicing, customer care, account management, document preparation, travel/meeting coordination and property management work. I have completed my C.A.M. class and my plan is to become a property manager. I am flexible, dedicated, and will work overtime if needed.

Work Experience

November 2017- Present-First Service Residential

Title: lead concierge at ovation condominiums (promotion)

description: supervisor of 5 employees

As Lead Concierge, I am the first point of contact for the manager, residents, guests and contractors. Check residents and Contractors in and out of the building. Obtain Certificates of Insurance and check Insurance upon contractors entering the building. Create work orders for residents, maintain control of unlocking and locking all floors on elevators and doors throughout the building, update directory, post monthly safety topics. Check in resident packages and send notification emails. Receive calls regarding move ins/outs, deliveries, contractors, guests and maintenance and housekeeping issues. Contact maintenance and housekeeping to follow up on those issues in a timely manner. Maintain a daily log, guest log, key log and cart log. Update monthly newsletter. Pass out keys to residents, approved guests and contractors. Scheduling for the Front Desk staff and delegating jobs as needed. Also, all listed below as a concierge.

August 2016- November 2017- First Service Residential

Title: Front Desk Concierge at The Jewel Condominiums

Description: Demonstrate excellent customer service, communication and time management skills. Monitor Emergency Response System. Greet and direct Residents, guests and invitees. Monitor and control Electronic Security Control Systems. Respond to emergency situations in a timely and efficient manner. Monitor and control access to the building. Maintains daily log, records and forms. Resolve and follows-up on all complaints/issues. Maintain a safe and secure environment throughout the building/property(s). May be assigned other duties by the on-site property manager. Follows safety procedures and maintains a safe work environment.

2011-August 2016 Amazon Bradenton, FL

Title: Independent Contractor

Description: Data entry for an advertising company, research information, and enter data

2009-2011 Braden River Care Center Bradenton, FL

Title: Certified Nursing Assistant

Description: Help residents in daily activities including using the bathroom, brushing teeth, bathing, changing and emptying leg bags and Foley bags, changing briefs when needed and making sure the resident was comfortable.

1998-2009 KCE Components Bradenton, FL

Title: Office Manager

Description: Employee time cards and schedules, data entry, letters, PowerPoint presentations, payroll and created data spreadsheets showing company’s progress, deadlines met by other employees, dealt with most office matters.

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