Customer Service Inside Sales

*** ** **** **. ***. ***

Miami, FL. *****

786-***-****

Education

Elementary School Pinecrest Elementary school, Miami Fla.

High School U.E. Luisa Caceres Arismendi, Caracas,VZLA

University I.U.Nuevas Profesiones, Caracas, VZLA

Grade Tourist Business Administration

Caracas, VZLA

Jobs

Copa Airlines Inside Sales

City Ticket Office

Dec 2011 – Feb 2018

Check In/Gate agent/Lead Agent

Mia INTL Airport.

Jul 2006 –Dec 2011

Aeropostal Passenger Service /Lead agent

Mia INTL Airport.

Jan 2004 – Aug 2006

Lan Chile Supervisor

CTO Caracas

May 2002 – Dec 2003

Lacsa / Taca Reservation / Ticket Agent / Business Class

Administration assistant

CTO Caracas

Apr 1997 – Mar 2002

Avensa / Hoturvensa International Traffic

CTO Caracas

Mar 1994 – Mar 1997

Courses

General accounting Venezuela

ADM/ACM IATA for Airlines Venezuela

Ticketing advanced Costa Rica / Chile

Customer Service Guatemala

Prepaid Tickets El Salvador

Revenue Management Costa Rica

Dangerous Goods Venezuela / Usa / Chile

All about airlines operations Different places

Skills

Microsoft Office / Reservations Systems ( Sabre / Amadeus / Shares / World span)

Friendly Customer service

Contact this candidate