Truck Driver Customer Service

CHARLES DODSON

**** ****** ** ** ********* Ga. **014 · 678-***-****

********@*******.*** · LinkedIn Profile · Twitter/Blog/Portfolio

Support service professional with a record of success in Customer service, Warehousing and Transportation Support to all levels of Customers and Staff. Creative problem solver with the ability to resolve conflict, improve morale and consistently exceed Company expectations and goals. Maintain excellent interpersonal communication, time management, and problem resolution skills.

EXPERIENCE

2015 – PRESENT

CDL ROUTE DRIVER, Mayfield Dairy Farms

The Route Driver is responsible to deliver products to customers on a variety of routes. The position involves loading, preordering, delivering, product accounting and other functions involved in servicing a variety of customers.

2014 – 2015

OTR TRUCK DRIVER, Swift Transportation

Class, A CDL, OTR Truck driver serving the US, Canada, and Mexico and provide shippers with consistent on time Transportation services. We operate within driver friendly shipping lanes and have 98% on-time pickup and delivery record. Utilizing the most advanced technology available in our 100% Air-ride fleet model equipment.

EDUCATION

OCTOBER 2003

H.V.A.C, Environmental Technical Institute

It’s okay to brag about your GPA, awards, and honors. Feel free to summarize your coursework too.

JUNE 2001

DIPLOMA, Continental academy

It’s okay to brag about your GPA, awards, and honors. Feel free to summarize your coursework too.

SKILLS

I keep knowledge and skill current so that I can solve problems when and where they occur, whether they are mechanical difficulties, traffic tie-ups or cargo issues.

People skills. ‘’ I know how to interact with employers, other drivers, dock workers, customers and service staff such that everyone I come in contact with feel listened to and respected.

I have basic knowledge of how a truck operates. I can perform repairs as necessary, such as changing a fuse or light bulb, and can do what’s needed to help ensure the truck meets compliance and other safety standards. This contributes to a safer working environment not only for truckers themselves but for everyone else who is sharing the road along with me.

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ACTIVITIES

Use this section to highlight your relevant passions, activities, and how you like to give back. It’s good to include Leadership and volunteer experiences here. Or show off important extras like publications, certifications, languages and more.

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