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Project Management, LMS, training development tools such as Storyline

Menlo Park, CA
January 31, 2019

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Jun (Karen) Sun

Position: Training and Development Specialist with 3-yr e-learning admin experience

Career & skill highlights

7+ years working experience in Mainland China and 5 years experience in Google Shanghai as an IT Training Facilitator

3 years as the LMS admin, familiar with Saba, ComplianceWire, SmarterU, Moodles, Google Classroom LMSes

Project Management Professional (PMP) certified and a PMI member

Computer competency

An avid user of Microsoft Office Suite including PowerPoint, Word, Excel and Outlook, Windows 10 OS

A seasoned user of web-based videoconferencing and training tools such as WebEx, Cisco videoconferencing

Language competency

English-Can speak and write English in an idiomatic way

Mandarin-Native tongue

Certificate- Oral Interpretation from Chinese to English and English to Chinese

French-Can speak simple French in conversations

Educational background

East China Normal University

Shanghai, China Master of Arts- Australian Studies

East China Normal University

Shanghai, China Bachelor of Arts- Education

Working experiences

Learning and Development Manager 2017/01 -- 2018/08

Wheat Financial

Managed a group of 3 direct reports

Responsible for the training sessions including but not limited to instructor-led training, knowledge sharing, online learning, mobile learning, augmented reality learning

Worked closely with the functional department and technical leads to define the learning needs, designed and delivered metrics to ensure the impact of training approach

Designed the Saba LMS user interface, online learning materials, created the scorm courses, maintained the employee profiled synced with the HRIS, granted the access to other LMS admins

Created the LMS guide reference, troubleshooted the user problems including account login, content access, group setup

Managed the third party vendor teams for training content and resource

Planned the training roadmap and budget and ensure the implementation and its impact

Employed web-based tools such as google forms, survey monkey to collect the training feedback

Training Specialist for Engineering Dept. 2016/06 – 2016/12

Scheduled and arranged logistics for training courses and events

Collected and compiled feedback, reviewed the feedback and followed through on improvement

Acted as the corporate LMS admin

Associate Program Manager 2011/07-2016/05

Google Shanghai

Worked with potential sponsors of multi-department regional training events and regional online training.

Scheduled and facilitated the onsite new hire onboarding, tech talks, webinars and knowledge sharing by creating presentation decks

Managed a team of internal vendors of training facilitators, including their payment, performance and onboarding training

Partnered with the engineers and UX designers to design web contents for training exams and case studies, familiar with c++, Java, HTML, Python programming languages

Provided regular upskilling sessions to the extended cross teams for best practice sharing

Certificates and Licensure

2018.10 Driver’s license (CA)

2018.11 Insurance license – property and casualty (CA)

2018.12 Project Management Program (PMP) certificate

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