Jun (Karen) Sun
Position: Training and Development Specialist with 3-yr e-learning admin experience
Career & skill highlights
7+ years working experience in Mainland China and 5 years experience in Google Shanghai as an IT Training Facilitator
3 years as the LMS admin, familiar with Saba, ComplianceWire, SmarterU, Moodles, Google Classroom LMSes
Project Management Professional (PMP) certified and a PMI member
Computer competency
An avid user of Microsoft Office Suite including PowerPoint, Word, Excel and Outlook, Windows 10 OS
A seasoned user of web-based videoconferencing and training tools such as WebEx, Cisco videoconferencing
Language competency
English-Can speak and write English in an idiomatic way
Mandarin-Native tongue
Certificate- Oral Interpretation from Chinese to English and English to Chinese
French-Can speak simple French in conversations
Educational background
East China Normal University
Shanghai, China Master of Arts- Australian Studies
East China Normal University
Shanghai, China Bachelor of Arts- Education
Working experiences
Learning and Development Manager 2017/01 -- 2018/08
Wheat Financial
Managed a group of 3 direct reports
Responsible for the training sessions including but not limited to instructor-led training, knowledge sharing, online learning, mobile learning, augmented reality learning
Worked closely with the functional department and technical leads to define the learning needs, designed and delivered metrics to ensure the impact of training approach
Designed the Saba LMS user interface, online learning materials, created the scorm courses, maintained the employee profiled synced with the HRIS, granted the access to other LMS admins
Created the LMS guide reference, troubleshooted the user problems including account login, content access, group setup
Managed the third party vendor teams for training content and resource
Planned the training roadmap and budget and ensure the implementation and its impact
Employed web-based tools such as google forms, survey monkey to collect the training feedback
Training Specialist for Engineering Dept. 2016/06 – 2016/12
Dianrong.com
Scheduled and arranged logistics for training courses and events
Collected and compiled feedback, reviewed the feedback and followed through on improvement
Acted as the corporate LMS admin
Associate Program Manager 2011/07-2016/05
Google Shanghai
Worked with potential sponsors of multi-department regional training events and regional online training.
Scheduled and facilitated the onsite new hire onboarding, tech talks, webinars and knowledge sharing by creating presentation decks
Managed a team of internal vendors of training facilitators, including their payment, performance and onboarding training
Partnered with the engineers and UX designers to design web contents for training exams and case studies, familiar with c++, Java, HTML, Python programming languages
Provided regular upskilling sessions to the extended cross teams for best practice sharing
Certificates and Licensure
2018.10 Driver’s license (CA)
2018.11 Insurance license – property and casualty (CA)
2018.12 Project Management Program (PMP) certificate