Manager Medical

Resume of Trisha Robbins

*** ***** *******, *** **

Los Gatos, CA 95032

Cell phone: 408-***-****

Email: ******.*********@*****.***

OBJECTIVE

Actively seeking a part or full-time opportunity in the Bay Area.

SUMMARY OF SKILLS

Microsoft Word, PowerPoint and Excel

Bullhorn

QuickBooks and eBinder2

Interdepartmental coordination

Internet research

Boolean logic

AIRS trained

Bullhorn trained

Planning and scheduling

Written communication

Data entry

Telephone reception

Insurance verification

EMR -Misys/Medic System

EXPERIENCE

Interface Analysis Associates, Saratoga, CA September 2017 to May 2018 (left to go back east when a family member got sick)

Recruiting Coordinator

Screened, scheduled and confirmed participants for assigned studies

Created blurbs and flyers, posted to Facebook Page, Craigslist, LinkedIn, and NextDoor

Supported studies via travel to Los Angeles, field work and booth work at local events

Prepared Client Demographics and made sure Observation Room was stocked

Handled large sums of cash to pay participants day of study – upwards of 10k

Completed demographics for study leads to add to final reports after studies were finished

Valley Radiology, San Jose, CA May 2016 to April 2017

Patient Services Representative / PSR, with a focus in Mammography

Greeted incoming patients and visitors

Performed patient registration and insurance verification, and collected co-pays

Maintained a good rapport with radiologists, referring physicians, secretaries and clinical site staffs

Pre-registered patients, faxed reports, scanned documents, input clinical data as needed for appointments

Verified and updated patient demographic information and insurance information

Scheduled and rescheduled appointments in person and via phone

Obtained verbal orders and referrals from other medical offices

Handled “callbacks” – informing patients of radiologists’ recommendation / additional imaging

Better Business Bureau, San Jose, CA April 2015 to March 2016

Business Relations Representative

Provided high quality member service to current and potential members

Advised companies of their invitation to apply for accreditation

Explained BBB accreditation value, answered questions and concerns and procured their application along with the annual investment

Fully executed application paperwork and provided to department manager

Adhered to and abided by the BBB code of conduct-ethics for accredited business development

Pro Source, Inc., Santa Clara, CA September 2013 to March 2015

Technical Recruiter

Sourced, screened, interviewed and hired qualified candidates for Mechanical, Manufacturing, Electrical and Product Engineering groups

Helped develop unique and successful internet sourcing strategies to find and attract candidates in a difficult hiring market

Moved to Chandler, Arizona, to help the Yassa family. May 2013 to August 2013

Nanny

SoloPoint Solutions, Santa Clara, CA August 2011 to December 2012

Technical Recruiter

Filled 20+ positions with top notch candidates

Utilized a wide variety of methods to generate candidates, including web-based sourcing, internet postings, internal and external networking, job fairs and referral programs

Managed between 5 – 7 open positions at any one time

Recruited Mechanical, Manufacturing, Electrical and Product Engineers

Pro Source, Inc., Santa Clara, CA March 2011 to July 2011

Technical Recruiter - short contract

Successfully closed deals, 2 out of 4 Mechanical Engineers at GoPro

Placed qualified candidates at other various companies, which included 2 CNC Programmers, 5 Mechanical Designers and 3 Mechanical Drafters

El Camino Hospital, Mountain View, CA 2010 to practice restructure (2 Doctors left)

Surgery Scheduler

Opened and closed office daily

Checked patients in/out, directed flow and roomed patients accordingly

Scheduled minimally invasive surgery and procedures for women’s issues

Albin Engineering Services, Inc., Santa Clara, CA 2007 to 2010

Research Specialist

Provided technical recruiting expertise to clients in both the private and government sector

Regularly called upon to troubleshoot difficult positions and source, identify, attract, secure hard-to-find candidates, tracked through our ever changing KPI tracking system

Pre-screened candidates with detailed phone screens, evaluating candidates’ compatibility with specific job requirements, ensuring a right fit prior to submission to account manager or client

Samaritan Internal Medicine, San Jose, CA 2004 to 2007

Medical Call Center Operator

Answered and triaged fourteen incoming phone lines

Scheduled patient appointments for 3 MDs and 1 NP

Transmitted detailed messages by EMR to the proper medical assistants and doctors

Verified insurance

EDUCATION

Tidewater Community College, Portsmouth, VA 1995 to 1997

Studied Communication Arts

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