Sr. Quality Assurance Technician with 22 years’ experience with technical research and development of Consumer Electronics. Able to write and execute software verification test plans, while building up test environments. Proficient in Microsoft Office Suite 2007, 2010, 2013, and 2016. Advanced in computer repair, configuration duties, Wi-Fi Testing, data backups and software upgrades. Expert in installing Coax and Ethernet cable installations, HFC and IP network architecture and troubleshooting. Reading Schematics and soldering, Knowledge of ESD best practices, experience with DC and AC wiring. Procurement of department engineering development supplies and inventory management. Experience in running and setting up automated equipment. Proficient use of machine shop power tools, drill press, grinder, hand tools etc.… Supervised overall lab management and support for over 100 Engineers and Technicians. Obtained Yellow Belt in Six Sigma quality program.
1996 – 2018
Arris, San Diego CA - Senior Quality Assurance Technician
All aspects of desktop, laptop and server repair, configuration, troubleshooting in a diverse environment.
Desktop/Laptop imaging solutions (Norton Ghost, Acronis, Clonezilla)
Expert with windows 10, 7, XP and experience with Windows server 2008, 2012, Mac OS, Android and Linux systems
Racking and Stacking Servers in Enclosures and Cabling equipment within racks. Including cable labeling, dressing and interconnecting, also Setup and troubleshooting of HW related issues with systems
Effective problem solving and communication skills
Responsible for replacing Coax and Ethernet cables on a 6,400 square foot laboratory with new state of the art cabling CAT 6 ethernet and Quad Shield HFC cable.
Prepared labs for inspections and audits.
Responsible for building test stations to facilitate the development of Cable Modems.
Wi-Fi distance testing, VoIP testing, GUI functionality testing, Battery drain testing, USB driver testing.
Performed assignments that are not standardized and recurring work independently
Submitted test data via E-mail and Tracking Software (ClearQuest and/or Jira)
Maintained HFC and Ethernet networks in good working order with the use of RF Power Meter, Ethernet Link test sets, Multimeters and spectrum analyzer.
Maintained stock of most used items to expedite repairs and reduce downtime, and logged Modem inventory with use of barcode scanner into database (SQL)
Quest Technologies, Oceanside CA - Field Service Technician
Helped repair fiber optic equipment one week prior to deployment to war zone of the USS Abraham Lincoln being deployed to Somalia
Built and Installed UDE and LDE fiber communications equipment
Square D Topaz, San Diego CA- TRS Lead
Testing returning warranty products for allocation determination, which included power transformers, Uninterruptible power supplies and line conditioners.
Western Digital, Irvine CA-setup technician
Testing semiconductors with automated equipment in a high-volume setting
Operating Automated probe testers of Silicon wafers
Setting up Test machines for other operators to use.
ITT Technical Institute, Buena Park CA - AASD in Electronic Engineering
National University. San Diego CA-pursuing BA in Information Technologies
Applications Engineer @Arris
Rajiv Pakanati @Arris
Principal Software Engineer
QA Manager @ Arris
Director of product and Test Engineer @ Qualcomm