* **** **, *** *****, Westfield, MA
Ph. 413-***-**** Email: firstname.lastname@example.org
Versatile professional with 20+ years of experience in the areas of retail and customer service experience. Unmatched professional with exceptional customer relations, relationship-building skills, and resource optimization skills. Excellent communicator with innovative ideas and strategies, dedicated to meeting goals and exceeding expectations. Proficient in multi-tasking and prioritization in a fast-paced environment. Exhibits excellent time-management, organizational skills and attention to detail. Committed to strengthening interdepartmental collaboration and promoting documentation standard.
Customer Service & Support
Document Control/Record Management
Budget Monitoring / Cost Control
POS System Transactions
Communication & Client Interaction
oConsistently maintain a positive attitude and enjoy helping people.
oArticulate and very effective working with people of different backgrounds and temperaments.
oAccurately record, remember, and verbally communicate detailed information.
oExceptional command of the English language with strong written and transcription skills.
oCooperatively work with others to produce and deliver required work.
Organization & Time Management
oA problem solver who quickly grasps complex situations and turns them into manageable tasks.
oProduce quality work even when under extreme time pressure and deadlines.
oProven ability to understand and follow complex instructions to successful conclusions.
oMany years of experience successfully managing and organizing personal time and workload.
oCollaborate in teams to produce quality reports.
oVery accurate and rapid keyboarder.
oExperienced in editing and proofreading lengthy documents with focus on word definitions, spelling, sentence structure, syntax, and grammar.
oWork with technical vocabularies from a variety of fields.
Umbrella Driver Recruiters August 2018 - Present
Culinary Associate, Compass Group August 2017 - July 2018
Independent Scheduler December 2012 - December 2016
Uber Partner, Rasier, LLC August 2015 - present
Field Inspector, Five Brothers April 2014 - October 2015
Retail Sales Merchandiser/Wrigley Team, Advantage Sales and Marketing March 2012 - September 2012
Digital Sales Lead, Barnes & Noble Booksellers May 2010 - March 2012
Merchandiser, Advantage Sales and Marketing October 2009 - November 2012
Telemarketing, BabyToBee.com November 2007 - May 2010
Inbound Sales Agent, LiveOps February 2007 - October 2008
Inbound Sales Agent, West Telemarketing August 2006 - September 2007
Demonstrator, Big Orange Productions November 2005 - present
Assistant to Department Manager/Shoe Dept. Sales Lead, Macy’s October 1996 - October 1998
Store Manager, Northern Reflections April 1993 – October 1996
High School Diploma, Westfield High School—Westfield, MA