PATRICIA BISHOP

McGowan Companies

Compliance Specialist July 2018 to Jan 2019

Facilitated insurance client-broker appointments ensuring implementation of compliance protocols, sufficient client information and the establishment of a positive partnership. Successfully managed regulatory policy reporting and surplus lines tax payment requirements. Collaborated well with clients and colleagues. Identified and applied a process improvement directive pursuant to policy reporting processes; increased efficiency and reduced labor intensive data entry.

KeyBank National AssociationSept 2016 to Nov 2017

Corporate Procurement Paralegal / Risk Partner

Successfully negotiated Non-Disclosure and Confidentiality Agreements (NDAs) applying legal compliance protocols and regulatory risk mitigation. Performed litigation and financial rating research on high risk vendors identifying and analyzing adverse conditions impacting vendor’s reputation, contractual service levels, regulatory compliance protocols and financial stability. Facilitated risk assessments in governance (GRC) database and relayed results to applicable channel management. Facilitated and executed Master Service Agreement(s) gap analysis project with contract renewals. Verified contractual termination obligations and authored vendor termination notices. Successfully collaborated with team members, lines of business and external customers. Identified and implemented a process improvement directive enhancing risk mitigation processes. Facilitated Lexis-Nexis Continuing Legal Education seminars for legal team attorneys.

Contract Business Paralegal (April 2016 to Seotember 2016)

Contracted at KeyBank National Association as freelance corporate paralegal.

The Kirby Company Dec 2014 to Jan 2016

Compliance Associate

Executed operational compliance reviews of Kirby distributor business policies and practices. Ensured contractual, legal and ethical compliance requirements were met per distributor’s agreement with the company. Recommended customized best practice directives and assisted distributors in meeting compliance obligations. Periodically conducted on-site visitations to distributor field offices investigating egregious allegations and frequent customer complaints. Consulted with distributors and prepared finding summations for senior management review. Applied paralegal research, analysis, critical thinking and writing skills. Identified and implemented a best practice directive improving distributor compliance adherence and cost savings.

Freelance Business Paralegal June 2012 to April 2016

Launched an ecommerce freelance paralegal service. Successfully provided comprehensive paralegal services specializing in legal document and contract writing, legal due diligence analysis, legal research, brief/summation writing and compliance adherence review. Authored website legal disclaimers, Terms of Use, Privacy Policies and ecommerce Search Engine Optimization (SEO) legal content blogs and articles. Consistently provided timely deliverables, excellent client service and a professional work product.

Received repeat business and superior customer service performance ratings from clients.

STERIS Corporation Nov 2010 to May 2012

Contracts Agreements Specialist

Facilitated Terms and Conditions (T&C’s) review and analysis of sales contracts, agreements, confidentiality agreements, (AIA) subcontracts and purchase orders. Ensured T&C’s were consistent with company's legal, operational compliance and business policy directives. Successfully interacted with multiple internal business units during the contract management process; corporate legal counsel, executive management, risk management and sales/service management. Successfully contributed in negotiation processes obtaining mutually acceptable T&C’s. Took ownership of all contractual issues as they arose throughout the contract management process. Initiated and implemented a project management directive consolidating autonomous contracts with a national client, successfully gaining adherence from multiple client entities.

Law Office of Linda Silakoski Sept 2008-No 2010

Successfully performed college internship and accepted part-time employment upon completion. Executed immigration case management. Organized and tracked pertinent law, prepared supporting bona fides documentation and prepared in-depth federal government petitions adhering with USCIS, Department of Homeland Security and National Visa Center compliance protocols. Provided legal research, analysis and writing. Assisted in civil hearing preparation and legal document proofreading and editing. Managed attorney scheduling, court scheduling, client contracts, client-escrow accounts, client billing and vendor accounts. Identified and executed a streamlined electronic case management, legal fee billing and federal government petition submittal process.

EDUCATION

Honors Bachelor of Science degree in Legal Studies, Lake Erie College 2009

Award of Excellence recipient, Lake County Bar Association;

Legal Studies Award of Excellence recipient, Lake Erie College.

SKILLS

Strong skill-set in collaboration, communication, contract drafting/review, compliance analysis, risk mitigation, legal summation, critical thinking and process improvement identification;

Excellent research skills; experience utilizing Lexis/Nexis, Westlaw, U.S. government websites, public and private domain databases and the Internet;

Strong presentation and project management skills, proficient in operating MS Office Suite, MS Outlook, SAP Ariba database, Epic data management system and Data Governance Compliance Systems (GRC)

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