B2B Account Sales Manager

KIMBERLY MANNING, MBA

H O U S T O N, TX

* * * . * * 1 . 7 0 8 3 K I M B E R L Y S M A N N I N G M B A @ G M A I L . C O M B2B ACCOUNT MANAGER PRODUCT SALES MANAGER

Experienced sales and marketing manager who easily moves from concept to strategy and implementation. Background in mechanical engineering enables positive cross-functional relationships that lead to effective product launches and deliver groundbreaking results. Able to discern key business intelligence data points and provide analysis that strengthens the capabilities of sales and key account managers. More than fifteen years of a successful track record in the oil and gas and paper industries. Detail oriented and responsive, known for providing exemplary service to internal and external customers.

AREAS OF EXPERTISE

Relationship Building

Project Management

Competitive Business Intelligence

Business Development

Strategic Thinking and Analysis

Leading Cross-Functional Teams

Consumer Research

Process Improvement

Problem Solving

Vendor Relations

Customer Service

Pricing Strategies

KEY SKILLS ASSESSMENT

PRODUCT STRATEGY SALES – effective in growing business thru lubricant product sales to current and newly acquired customers resulting in an additional $500K GM in two years. PRODUCT STRATEGY AND IMPLEMENTATION – demonstrated ability to positively impact a $500MM global business unit by effectively growing a paper substrate marketing segment by $5MM in one year’s time. ADEPT AT BUILDING BUSINESS RELATIONSHIPS – successful B2B background including developing a new business line for a major food manufacturing brand and increasing sales profitability by multiple millions. PROFESSIONAL EXPERIENCE

THE PROVISION ACADEMY, HOUSTON, TX 2017 TO 2018

HIGH SCHOOL MATH TEACHER

Teach High School Sophomores, Junior and Seniors Geometry, Algebra II and Pre-Calculus GULF CHEMICAL AND METALLURGICAL CORPORATION, FREEPORT, TX 2016 TO 2016 CATALYST RECYCLING SERVICES ACCOUNT MANAGER

Secure sales contracts for raw material by educating refiners on the environmental services Gulf Chemical provides to their industry. Demonstrate an aggressive and resilient approach to sales, while developing relationships with current and potential customers. Maintain P&L responsibilities for assigned territory.

Directly manage all accounts from the first contact with the customer until the receipt of the catalyst, following up to ensure complete customer satisfaction and repeat business.

In first six months, reestablished business with customer resulting in $50k additional revenue.

Successfully secured $162k in past due invoices.

Revised monthly forecasting tool allowing better accuracy and long range plans of catalyst services.

Communicated complex pricing models to customers.

Ensured customer satisfaction and trust by directly responding to inquiries and quickly providing reasonable resolutions to their complaints.

Kimberly Manning Resume, Page 2

BP, HOUSTON, TX 2012 TO 2015

SALES NETWORK MANAGER

Strategic internal and external contact for the Castrol energy lubricants business embedded into the downstream division

– a sub-segment of one of the world’s six major oil and gas companies. Acquire and manage direct customers for Subsea and SPD, negotiate contracts, and provide monthly performance metrics for strategic business decisions with senior management.

Managed portfolio of Castrol customers to include the subsea and surface production and drilling market

Developed global pricing strategies for Castrol lubricants products to underpin bottom line growth; secured new customer that provided $135K in gross margin (GM) in 12 months

Provided expert analysis on customer relationship decisions that has led to marketing growth of $403K in GM through acquiring six new clients in two years

Generated business won/lost data analysis with insights in comparisons with competitor offers that led to the acquisition of two new additional partners

Led a multi-disciplined team on a lost margins recovery project that generated an additional $150K GM

Customer profitability analysis that optimizes customer margins and manage business pricing portfolio

Ensured customer satisfaction and retention by quickly addressing customer concerns TARGET CORPORATION, D’IBERVILLE, MS 2011 TO 2012

EXECUTIVE TEAM LEADER

Unit Manager of the second largest discount retailer in the US with responsibility for supervising four business groups, talent management, and profitability.

Directed four business groups with 40 team members to number one in the company by developing and implementing a customer conversion program

Hands-on experience operating and supervising entire store team of more than 40 employees at a time

Drove sales through guest service, merchandising, and strong interpersonal leadership skills RECOVERY ASSISTANCE INTERNATIONAL, INC., BILOXI, MS 2008 TO 2010 CASE MANAGER

Assisted clients with housing, financial aid, and employment recovery from Hurricane Katrina and facilitated client access to community resources

MEADWESTVACO, RICHMOND, VA 2006 TO 2008

ACCOUNT MANAGER, SPECIALTY FOODS AND FOOD SERVICE

Marketing manager for packaging company with more than 23,000 employees with responsibilities for two global business units at $300MM and $500MM.

Effectively marketed substrate and increased margins of account by $5MM

Initiated corrugated packing replacement opportunities that led to the development of a new line of business

Led marketing efforts of a food service packaging design with a projected revenue increase of $5MM in two years

Created targeted business plans that grew business with food brand owner segment

Implemented marketing strategy for new product line by discovering key buying factors though consumer insight research

INTERNATIONAL PAPER, MEMPHIS, TN 2003 TO 2005

ASSISTANT ACCOUNT MANAGER, PACKAGING SOLUTIONS

Marketing manager for world’s largest paper and pulp company with 65,000 employees.

Responsible for the marketing analysis, customer segmentation, and customer value management of two product lines in a global business unit totaling $345MM

Increased segment profitability by 65% through innovative business planning, redesigning customer service offerings, and increasing customer sales and profitability Kimberly Manning Resume, Page 3

BP-AMOCO, TEXAS CITY, TX 1997 TO 2001

Technical authority for a multimillion-dollar petrochemical production unit for one of the world’s six major oil and gas companies.

RELIABILITY ENGINEER/BUDGET CONTROLLER, 1999 TO 2001 UNIT TURNAROUND DIRECTOR, 1999 TO 2000

TECHNICAL SERVICE ENGINEER, 1997 TO 1999

PROJECT DEVELOPMENT, 1993 TO 1996 (SUMMER INTERNSHIPS) EDUCATION

Master of Business Administration, Rice University, Jones Graduate School of Management, Houston, TX, 2003 Bachelor of Science, Mechanical Engineering, Southern University A & M College, Baton Rouge, LA COMMUNITY SERVICE & LEADERSHIP

Zeta Phi Beta Sorority: community and national leadership positions to advance the mission of young women succeeding

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