Customer Service Assistant
Resume:
FRENCH J. CAMPBELL, Jr.
***** ******* **** **** ********, VA 22701
703-***-**** ***********@*****.***
PROFESSIONAL EXPERIENCE
U-blox America, Inc.
Warehouse Coordinator, Reston, VA 2015-2018
Responsible for the logistics and warehouse chain for U-blox America’s customers. Pick, pack, scan, weigh, and tape full reel shipments from stock into shipping cartons. Preparation of FED EX, UPS, and DHL shipping labels, customs invoices, shippers export declaration for domestic and international shipments. Receive incoming shipments, maintenance of U-blox customer database and logistic tools. Setup and maintain an excellently organized warehouse. Support the U-blox America sales and engineering teams and periodic inventory counts. Special project support as required.
Harris Teeter, Reston, VA
Meat Department Clerk 2012-2016
Daily stocking and rotation of new inventory. Assist meat cutters with excellent customer service Ability to work with the team to increase customer satisfaction and sales. Participate in and successfully complete required training in food sanitation customer service network, safety, food safety and product knowledge.
NATIONAL COUNCIL OF TEACHERS OF MATHEMATICS
Shipping & Receiving Clerk, Reston, VA 2004-2013
Responsible for order fulfillment and shipping. Received and stocked inventory. Assist with bulk mailings and light inter-office distribution of incoming packages.. Managed stock room and performed annual audits. Facilities management liaison for grounds, HVAC, etc. Off-site coordinator for nationwide conferences. Work with marketing staff to set up and operate NCTM Bookstore at NCTM Regional meetings.
ASSOCIATION OF MANUFACTURING TECHNOLOGY
Shipping Coordinator, McLean, VA 2000-2002
Under minimal supervision, coordinated the shipping and receiving of AMT publications, organized and distributed incoming shipments to appropriate departments. Picked-up, sorted and delivered all incoming and outgoing mail using various methods of shipping, prioritized multiple tasks making sure that deadlines were met, communicated well with coworkers and vendors assisting them with questions and concerns regarding shipping, printing, the operation and maintenance of equipment. Utilized company van to provide transportation to visitors/clients arriving and departing from area airports when needed, and assisted in the coordinating and distribution of materials for trade shows in various states and countries. Performed data entry to generate monthly Excel spreadsheets to charge back billing for United States Postal Service, United Parcel Service and other shipping services to assist the accounting department, prepared end-of-month reports on postage use and business reply activity. Provided backup support for printing of internal/external promotional advertisements, and maintained inventory and ordering of supplies and shipping materials.
CHEVY CHASE FSB
Loan Assistant, Vienna, VA 1997-2000
Responsible for new loan activation, line of credit activation and credit line increases. Verified set-up of new loan accuracy and appropriate corrections into the system. Maintained file retrieval system for collections and audits, correspondence and lines of credit, customer folder and fiche archival management.
Mail Clerk, Vienna, VA 1996-1997
Handled all incoming and outgoing mail and overnight express packages, maintained offices, copier, and kitchen supplies. Set-up accounts with Airborne Express, Federal Express, and served as customer contact with representatives from each. Acted as customer contact for copier problems.
WASHINGTON MORTGAGE FINANCIAL GROUP
Department Assistant, Vienna, VA 1994-1995
Maintained and upgraded mailroom and copier equipment such as postage meters, fax machines, and copiers for main office. Provided all mailroom and fax service support for executives and staff. Supported receptionist with general office duties such as filing, switchboard operations, and scheduling meetings for executives. Ordered office supplies and materials, sorted and distributed all incoming and outgoing mail and faxes. Maintained department file rooms and storage areas. Knowledge of postal rules and regulations for United Parcel Service, Federal Express, Airborne Express and United States Postal Service.
EDUCATION
GED,Culpeper County High School, Culpeper, VA, 1992
Certificate, Software Academy, Vienna, VA, 1995
SOFTWARE
Microsoft Word, Excel, Access, Exchange, Outlook, Lotus for Windows
EQUIPMENT
Pitney Bowes 5600/6100 postage meter, Canon NP 6060, NP 2020 copier, Xerox 255 ST copier, Xerox 5322 copier, Xerox Docutech 6180, Xerox DocuColor 40, AT&T Phone Switchboard, and a variety of binding and folding equipment
REFERENCES
Ricky L. Legaspi, Jr., Supply Chain Manager
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