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Windows and MS Office

Location:
New Delhi, Delhi, India
Posted:
January 30, 2019

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Resume:

CURRICULUM VITAE

VIBHU THAKUR

Mobile: +91-758*******

E-mail: ac8ca4@r.postjobfree.com

Permanent Address: c/o Rana Swarn Singh,

Prem Nagar, College Road, Pathankot,Punjab-145001.

Objective:

To be a part of an organization where smart work is considered and to give my full dedication for the work to be done in the best possible way.

Current Employer:

Company Name:

Concentrix India Pvt. Ltd.

Working as a Technical Support Associate from 6th Jan 2018 to till date in Microsoft UnR.

Nature of Job / Responsibilities:

L1 support of technical issues of Windows 10/8.1 and Office 365.

Troubleshooting in the installation of Windows 10 and Office 2016, Office 365.

Understanding the customer’s issue and working towards resolving the problems customer is having in Windows or Office.

Taking remote access of the customer’s computer and working towards the issue reported in Windows or Office.

Improving the customer’s experience about Microsoft products and escalating any difficult issues reported.

Previous Employer:

Company Name:

CONCEPT INDUSTRIES, DHEROWAL (H.P)

Worked as a Trainee Engineer in Production Department from April 2015 to July 2016.

Nature of Job / Responsibilities:

Supervising the shift and handling a team of 11-13 Machine operators.

Meeting the

Co-ordination with Concern departments for effective planning & follow up of Material as per requirement.

Reporting to concern Authorities about Production on daily basis.

Coordinate with Maintenance Dept. to resolve breakdowns in floor lines.

Projects and Training

Worked in SML ISUZU Ltd for 6 months for Industrial training.

Did the Internship in Ranjit Sagar Dam, Jugial for 6 weeks.

Created EDM (Electronic Discharge Machine) for college project.

Participated in College Techfest- Minerva

Organized events at college techfest.

Educational Qualification:

B.Tech Mechanical Engineering (2010-2014)

Rayat Institute of Engg. Management & Technology (Punjab Technical University) With 70.04%.

12th (2010)

Air Force School, Pathankot (CBSE) with 70.4%

10th (2008)

Air Force School, Pathankot (CBSE) with 70.6%

Technical Skills:

AutoCAD 2012

Microsoft Power Point, Excel & Word (Office 2016).

Personal Information:

Father’ s Name:

SHRI. BODH SINGH

Mother’s Name:

SMT. RITU

Date of Birth:

02 - SEPT- 1992

Nationality:

Indian

Languages:

English, Hindi, Punjabi

Strengths:

Team Spirit, Positive Attitude, Creative, Quick learner

Hobbies:

Physics learning

Teaching

Exercise and running

Mobile no.

+91-758*******

Declaration:

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned.

Place: Gurgaon VIBHU THAKUR



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