Mark Hales
Apple Valley, CA. 92307
760-***-**** ac8c9f@r.postjobfree.com
Objective: Looking for a great place to work as a Medical Records Clerk for a reputable company where I can use my expertise and training to make a positive contribution to the organization and earn opportunities for advancement.
Education
Santa Barbara City College (2013-2015) Worked towards a Health Information Management Degree and Registered Health Information Technician Certification.
Victor Valley College (2012-2015) Worked towards an Associates of Science in Business Management
Woodham High School (1988-1992) Received a Diploma
Experience
St. Mary Medical Center (October 2014-November 2018)
ASF Scanner/HIM Quality Assurance- In the scanner position: *Scan documents into Chartmaxx and Meditech systems* Make sure the documents are in the right tab and right chart *Retrieve charts from prior day’s discharge *Fax record requests to various hospitals *Follow established policies and procedures *Perform a variety of clerical, receptionist, and record keeping tasks *Effectively and professionally communicate with both medical staff and patient *Type 40 wpm
Quality Assurance position: Check the Scanner’s work* Make sure the quality of scan is presentable*Issue corrections as necessary*Rescan as necessary *Make sure forms are in proper format *Teach and coach Scanners when necessary*Help in ROI as directed*Fax Discharge dates or inquiring insurance companies *Fax record requests to various hospitals *Process paperwork *Receive routine telephone calls and visitors and relay messages. *Provide Information to patients
St. Joseph Health Care/High Desert Primary Care - Hesperia, CA. (March 2007-October 2014)
Medical Records Technician- *Assist team leader with Release Of Information *Upload records and fax records electronically *Upload records to Department of Social Services website, e-fax, and CD's *Train new personnel the aspects of Medical Records *Assist patients and Doctors with obtaining records *Sort incoming mail *Scan related documents and outside records into computer system *Input notes into computer system whenever I would complete task on patient *Answer phones *Other assigned duties from supervisor *Knowledge of medical terminology *Work independently with limited supervision *Provide information *Explain instructions to patient *Coordinate scheduling *Schedule appointments *Prepares mail outs * Distribute mail *Receive payment from patients and copy services *Update changes in their addresses and insurance information *Collected personal information such as phone numbers, date of birth or social security numbers to conduct searches in the medical record.
Apple Valley Christian Care Center - Apple Valley, CA. (June 2006-November 2006)
Medical Record Assistant- *Assemble files for nursing home residents *Maintain records and files *Prepare audits on nursing staff *Purge records.
Roadway Express - Bloomington, CA (August 1999-June 2006)
Dockworker- *Load /Unload freight from one trailer to another using a variety of methods *Earned Forklift certification
Desert Valley Medical Center - Victorville, CA. (July 1997-August 1999)
Medical Record File Clerk- *Pull patient records *File charts numerically and alphabetically *Prepare charts for next day appointments *Purge charts *Answer phones *Process paperwork *Assemble files
West Florida Medical Center Clinic - Pensacola, FL. (June 1993-October 1996)
Medical Records File Clerk- *File and pull 800-1200 charts in an eight (8) hour day *Answer Phones
Worker’s Comp Support Clerk- *Input notes into computer system *Prepare mail outs *Other assigned duties as desired from supervisor
Special Awards and Achievements *Perfect Attendance Award - All four years of High School and in my work evaluations