Yolanda Mcqueen
Brooklyn, NY 11223
Mobile: 718-***-**** E-mail:ac8c7s@r.postjobfree.com
EDUCATION
Bachelors of Science
John Jay College of Criminal Justice, New York, NY Major: Legal Studies
Date of Graduation: May 2002
EXPERIENCE
Provider Credentialing 02/2018-10/2018
EmblemHealth New York, NY
Verified Provider Credentials via Dentistat
Added Providers to Emblemhealth Fastrak System for accurate payments.
Added Providers to multiple locations within networks.
Updated Provider information for PAR and Non Par Providers. Senior Dental Claims Approver 02/2017- 10/2018
EmblemHealth New York, NY
Correcting dental claims as required for settlement.
Securing and/or confirming information necessary to approve, adjust and verify dental claims by telephone and/or correspondence
Evaluating inquires of dental subscribers and providers of service to determine correctness and accuracy of payment.
Making corrections regarding claims as necessary for settlement purposes.
Performing other related duties as assigned.
Knowledge of Fastrak operating systems.
Senior Medical Clerk 10/2011- 02/2017
EmblemHealth New York, NY
Composed Community Homecare And Durable Medical Equiptment DME cases for Case Managers review and approval along with Hospital and Community Home Infusion cases.
Confirming patient eligibility with insurance companies via fax, phone, and web.
Contacting insurance companies to inquire and dispute any open claims.
Provided Excellent Customer Service for Personal Care Services PCS, Private Duty Nursing PDN and Adult Day Health Care Services, Explained the process of each and sent out necessary forms for the services and reviewed forms for accuracy and completion.
Trained employees for coverage on homecare process and any new processes.
Responded to and answered telephone inquiries relating to authorizations for home care services and expedited cases as needed.
Investigated and intervened on behalf of EmblemHealth to resolve issues internally as well as externally between Agencies, Facilities, Physicians, Customer Service, Provider Relations, Medical Groups, and Members relating to homecare authorizations. Data Entry Specialist 02/2009-05/2011
GHI New York, NY
Accurately uploaded Member and Provider demographics to database to ensure timely payment of claims.
Confirmed Provider and Patient Relationships.
Yolanda Mcqueen
136 Saratoga Avenue #3A
Brooklyn, NY 11223
Mobile: 718-***-**** Email:ac8c7s@r.postjobfree.com
Medicare Coordination of Benefits CSR 05/2002-02/2009 GHI New York, NY
Assisted members with Initial Enrollment Questionaire’s on the phone and online.
Provided top notch customer service to all interested parties.
Determined primary payment status.
Data Entry Specialist (part-time) 08/2001-05/2002
GHI New York, NY
Accurately uploaded Member and Provider demographics to database to ensure timely payment of claims..
Confirmed Provider and Patient Relationships.
SKILLS
HIPPA Compliant trained
Proficient in Microsoft Word, Outlook, and Excel.
Ability to work in a fast pace environment and prioritize tasks accordingly.
Proficiency in Clinical Care Advance systems
Type 90 wpm
LEADERSHIP/VOLUNTEER WORK
FARR Community Garden
Girl Scouts of America- Parent Volunteer
*References available upon request*