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Manager Quality

Location:
West Columbia, SC
Posted:
February 01, 2019

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Resume:

Michael S. Saraceni

*** **** ******* ****

West Columbia, SC 29170

Email – ac8c5m@r.postjobfree.com

Phone 803-***-****

PROFESSIONAL SKILLS:

Quality Assurance / Quality Control

Mechanical dimensional inspection / finish inspection / electronic assembly inspection

Incoming inspection / in-process inspection / final inspection

Microsoft Office Suite (Word, Excel, PowerPoint)

Former ASQ and ASQC member

8D, CAR, SCAR also some PPAP, AQPQ, FMEA, PFMEA,

ISO 9001, AS9000 and TS 16949 Lead (Internal and External) Auditor

ISO 9000 Supplier Audits

ISO 9000 Quality Management Representative

Oversee compliance with Company Quality Assurance standards to ensure customers satisfaction.

Participating in the company’s Directors’ Committee and reports its activities, objectives and results

Ensuring the implementation of the quality system to ISO 9000 / AS 9100 / TS 16949

Develop curriculum for the Training of staff and suppliers on quality standards, procedures, and ISO requirements, including successful audit compliance

Develop, maintain and monitor the quality system according to ISO, Ensure updates are added to the system

Developed and documented the Quality Manual, Procedures, Work Instructions, and Quality forms necessary to be compliant with the current ISO Standards, and ensure that activities prescribed by the ISO standard are performed and maintained (internal audits, management reviews, etc.)

Established an audit schedule and ensure that audits are carried out properly and on time, including internal audits, suppler audits and 3rd party ISO certification audits

Developed and implemented Supplier conformance procedures in accordance with ISO 9000

Led some Continuous Improvement activities

Developed and implemented work instructions and ensured they were revised to conform to ISO standards

Led MRB team to ensure documentation of non-conformities to Quality System and manufactured products are well documented and appropriate follow up is carried out, including CAR, SCAR, Deviation / waivers, Root cause investigation, and Preventive Actions

Responsible for all non-compliant products including containment in MRB quarantine area and are follow up with customer to negotiate replacement products and SCAR, or follow up with supplier to negotiate replacement products and SCAR

Responsible for regular maintenance in the MRB quarantine area to ensure its compliance with cleanliness and that non-conforming products are addressed in a timely manner

Communication to and monitoring of suppliers to address non-compliance and corrective actions, including SCAR, request for replacement product, and Root Cause investigation

Documentation of customer complaints using an 8D process to do the analysis, and ensure that preventive action be taken to avoid customer complaints

Professional Experience:

Capgemini Columbia South Carolina

Quality Auditor Feb 2018 to August 2018

Ensure that all the quality, delivery excellence (reporting and CSI) contractual requirements are met as per agreed ToR with the engagement lead and/or stated schedules within the contact and that delivery risks are being managed appropriately

Execution of specified, agreed audits; reporting and follow-up on actions

Execution of contractually agreed ISO certifications requirements

Assuring that the contractually agreed delivery risk management requirements are met and in compliance to global Infra risk management policy and processes

Support the country QA lead with maintaining ISO 9 and 20k certification

DXC Technologies (formerly CSC Computer Science Corporation) Blythewood South Carolina

Quality Auditor 2015 to 09/15/2017

Backup Server Audits (Finance, Asset Management, Process, SLA)

User Provisioning Audits

Metrics reporting

Internal Auditing

CSRA Bossier City, LA

QA Manager 2014 to 2015

(Develop and Implement ISO 9000 QMS at Bossier City, LA)

ISO 9000 QMS Implementation

Change Management (GCARS and Snow)

CSC Computer Science Corporation Blythewood South Carolina

Project Manager / Mentor / Requirements Analyst / Quality 4/11/2011 to 2014

(Manage IT Application Software and Infrastructure Projects)

Project Management and consulting, PMP, Project Definition, CET Catalyst Estimating Template, Scope, PTT Project Tailoring Tool, DOC Domains of Change, SETT System Engineering Tailoring Tool, RAW Risk Assessment Workbook, Stakeholders Model

Schedule and lead RTM allocation / Checkpoint / Training Workshops

Extract requirements from Customer contract documents / verify completed Work Products

Allocate requirements to Sub-Projects

Honeywell Aerospace Columbia SC

Quality Control Manager 8/2008 to 4/2011

Responsible for all QC / QA

Cable inspection for flight hardware

Printed circuit board inspection

Internal Audits to ISO 9000

Professional Experience: (continued)

Honeywell Aerospace Portland OR

Quality Assurance / Control Manager / Source Inspector 8/1995 to 8/2005

(Customers included - US Government defense contractors, US Air National Guard, NASA, Martin Marietta, Business aviation, United Technology, Allied Signal)

Responsible for all phases of QC / QA / ECNs / AS9100 Quality system

Internal Quality Auditing, Management of Incoming, In-process, and Final inspection

CAR Corrective Action Request, SCAR Supplier Corrective Action Request, 8D, Root Cause teams, Supplier Liaison, Electro-Mechanical assembly supervision

Improved Quality Metrics reporting and reduced in-house rework and customer returns.

Source inspection / Audits onsite at suppliers locations

Passed all 3rd party ISO / AS registrar audits as well as some Mil-Spec Audits

Xerox Portland OR

ISO Management Representative 2002 to 2004

Solid ink printer manufacturing

Responsible for Registrar ISO 9000 certification to the newer revision of ISO 9000 rev 2000.

Rewrite Quality Manual, SOP’s and Work Instructions

Developed curriculum materials and testing documentation for employee ISO 9000 training

Internal Auditing

Oregon Precision Manufacturing Portland OR

Quality Manager / ISO Management Representative 3 yrs

Metal stamping – Coatings - Electronics assembly

Developed, implemented, monitored and maintained ISO Quality System

Developed curriculum materials and testing documentation for employee ISO 9000 training

Responsible for Registrar ISO 9000 certification audit activity

Internal ISO Audits and Supplier Audits

Led CAR team and MRB teams

Gerome Manufacturing Portland OR

Quality Manager / ISO Management Representative 5 yrs

Metal stamping – Electronics assembly

(Customers included - ESI, Credence Systems, Tektronix, FLIR systems, Freightliner)

Developed, implemented, monitored and maintained ISO Quality System

Developed curriculum materials and testing documentation for employee ISO 9000 training

Responsible for Registrar ISO 9000 certification audit activity

Internal ISO Audits and Supplier Audits

Led CAR team and MRB teams

AS9100 / D9100 Boeing Quality Systems



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