CURRICULAM VITAE
BRIKH BHAN
ac8c0m@r.postjobfree.com
Skype:brikh.bhan 1
PROFESSIONAL EXPERIENCE
The Mansion All Day Dining Restaurant February 2017 – January, 2019
All Day Dining Multi-Cuisine Restaurant. Arabic, Italian and International cuisines Out-Door Catering Services since Feb. 2017 till Date Riyadh Responsible: Operations Of Restaurant and out-door Catering, Purchasing, Vendor, Management Cash Management Company Account Training of the Staff, Roaster, Barista Managing Suppliers And Ordering for kitchen and Restaurant.
Dia Park Premier Hotel, Sector-29, Gurgaon Haryana Dec. 2012- Dec.2017
Restaurant and Banquet Manager Looking After Banqueting, Japanese Restaurant,Pastry Shop and Room Service (Managing by Hitachi Group, Japan)
Responsibilities Manages assigned area by meeting goals, analysing opportunities, and presenting ideas to leadership. Develops and implements strategies to achieve revenue and profit goals.
Provide employee with current up to date information on menu offerings.
Increase sales by coaching employees on effective sales techniques.
Leads monthly staff meetings, conduct daily pre shift meetings to discuss specials, reservations and new menu items.
Assist in Quarterly inventories
Assist when required with cost breakdowns on food and beverage functions.
Manage the food and beverage service provided in assigned outlet, coach employees on effective service and food presentation techniques.
Inspects restaurant area on an on-going basis and take appropriate steps to ensure facilities meet or exceed the hotel or restaurant standard at all times.
Orient employees to the Department and hotel and provide on the job training on jobs responsibilities.
Maximize productivity by using forecasting techniques to adjust scheduling.
Restaurant Manager Member of Pre-opening Team Lebanese & International Cuisine Restaurant Hi-Crest Hotel, Sulaymaniah Kurdistan (Northern Iraq) May 2012 - Nov. 2012
Responsibilities:
Responsible for smooth functioning of the restaurant by Allocating staff with weekly Roaster as and when required by keeping business in Mind.
Set staffs work schedule, overseas staff training and monitors
Staff performance. Maintains Guest History Card and update them and invite Guest as per the special occasion and keeping them informed about the
Promotions in the Department. Provide the Best Customer service to Guest during their meal experience
and checking for their satisfaction and comfort.
Help Management in coming up with new innovative ideas which is
practically possible at the time of busy operation and increasing comfort
level of the Guest and the staff.
Control inventory, monitor revenues and modifies procedures
and prices.
Resolves customer complaints and ensure restaurant standard operating procedures are followed.
Acknowledging regular guests with their proper likes and dislikes.
MOVENPICK HOTELS AND RESORTS HEAD WAITER SAUDI ARABIA –NOV.-2009-OCT.2011
(An International 5* Luxury Hotel chain with Swiss roots)
(Supervisor) of the out-let Responsibility in multi-cuisine Restaurant, Room Service and Banquet In-door Out-door Catering. My job responsibility included as below but not limited to Manage out lets operational activities & create healthy working environment, Interact with executive chef regarding the quality & taste of food and update them about guest preferences.
Implementing the policy & procedure forwarded from GM Imparting training to subordinate for their career development and future promotion in our Hotel. Dealing with the guest complains and provide them some incentives (like discounts / free kids meal (others) as per the policies of MHR with view to retain the guest confidence and,Last but not least ensure that the budgeted profit is achieved thru various upgrade selling saving techniques implementation. Ensure that all the operational standards set for all the equipment’s & processes are followed.
ROSEWOOD HOTELS & RESORTS RIYADH –MARCH-2007–JAN-2009
(A Luxury 5* Chain American Chain of Hotels) CAPTAIN
Responsibility
Successfully served in French Fine Dining Grill Restaurant and Banqueting in 3000 Capacity seating arrangement.
Ensuring enforcement of all the operational standards in equipment’s & processes.
Implementing local, national & international best practices and trends.
TAJ EXOTICA GOA(OCT.2006-FEB.2007) SUPERVISOR
in Lobster Shack Seafood Specialty Beach Restaurant
Responsibility
Assignment of duties to the team. Supervising food & beverages services & bar services
RADISSON MBD Noida(MARCH 2005-MAY2006)
in 24 hrs. Multi- Cuisine Restaurant CAPTAIN
Roles and Responsibility: Was responsible for overall 24 Hour's Multi-cuisine Restaurant
operation which includes bar inventories, requisitioning Responsible in training of a new
team members.
Achievements:
Received High Score of Guest Comments was in the Hotel.
Participated Yes I Can Programme Conducted by Training Dept.
CLARION COLLECTION THE CHOICE HOTELS NEW DELHI- JAN.2003-FEB.2005
TR. CAPTAIN
Responsibility: in All Day Dining Restaurant Was responsible for overall All Day Dining Multi-cuisine Restaurant operations in my shift Also Was working in the Banquet’s.
HYATT REGENCY Delhi --NOV.1997-NOV.2002
WAITER
Responsibility: in 24hrs. Multi Cuisine Restaurant, Italian Restaurant,
Banqueting in-door-Out-Door, Bar,Room Service and Fine Dinning
Indian Restaurant I Was responsible for Assigned Station by the Captain in 24 Hour's
Multi-cuisine Restaurant operation which and Banqueting in-door and out-door
Education
Bsc. Hospitality and Hotel Administration
Apprenticeship in Food & Beverage Service - Hyatt Regency Delhi
Computer Awareness
Windows and Internet usage
MS Word, MS Excel, MS Power Point,
Worked with MICROS,POS And HMS System
Bsc. Hospitality and Hotel Administration (IGNOU )
(June 1995 – May 1998)
12thAISSE Board, New Delhi.
10thCBSE Board, New Delhi.
COMPUTER KNOWLEDGE
MS Word, Excel, Power Point, Windows, Internet Usage.
ADDITIONAL QUALIFICATION
Completed Basic Practical Training from Aquatech Institute
Of Maritime Study
PERSONAL DATA
NAME : Brikh Bhan
DATE OF : April 2nd, 1978
HEIGHT : 165 Cms
HOBBIES : Listening to Music.
LANGUAGES KNOWN : English,Hindi, Russian, & Arabic.
Date: : Signature