Sonia Dominga Zaragoza
Tucson AZ, 85705
I’m a very people person. Always wanting to help those who need it or need the resolution they are looking for. It could be on the phones or in person where I’ve worked in the restaurant business most of my adult career. Always willing to do whatever I can at work to help. I also look forward to the challenge to do great and to move up in the company that I am working at.
Alorica
From: 8-30-18 to present
1650 s Research loop
Tucson, AZ 85710
Supervisor: Christian Gomez
Position: That center is a “call center” the job is to do closed captions for those who are hard of hearing and need help communicating with their family, doctors, jobs, stores. Don’t ever talk to the customer but just repeating what you hear so they can see the words on their special phones.
GC Services
From: 6-15-18 to 8-28-18
3870 n Oracle Rd #100
Tucson, AZ 85705
Supervisor: Rendal Shelton
Position: Calling clients that had outstanding loan balance, and those who have missed payments and need to make a payment to be back in good standing with the loan company
Afni call center
From: 11-25-17 to 6-5-18
5320 N La Cholla Blvd,
Tucson, AZ 85741
Supervisor: Jessie Ryburge
Positions: tasking calls, and placing orders, making payments, credit checks, account info and billing questions
McDonald’s
From: 08/2015- 05/20/2017
801 E Grant Rd.
Tucson AZ, 85705
Supervisor: Bill Smith
Position: Shift Manager
Duties: Supervises crew of 5-8. Opens and close store computer operations, daily food counts, open and close bank deposits. Counting down cashier draws and recording drops. Counted and calculated daily food waist and cost lost.
Dickies Barbeque Pit
From: 12/2011-06/2012
7850 N Oracle rd.
Tucson AZ, 85705
Supervisor: David Hosse
Position: Store manager
Duties: Open and closed store. Prep food and made plates for guest. Cashier when needed, and bartending when needed. Daily food counts and ordering food.
Kimco Cleaning Co.
From: 9/10/2008-02/20/2009
199 N Oracle rd.
Tucson AZ, 85710
Supervisor: Tony Nunez
Position: Store house Keeper
Duties: Vacuumed and swept store, cleaned bathroom, offices, clothes areas, changing room, cleaned glass and mirrors.
Hollister Co.
From: 10/22/2008-02/10/2009
4500 N Oracle rd. Unit 282
Tucson AZ, 85705
Supervisor: Brandon Higgs
Position: Overnight clothes stocker
Duties: Swept floor, vacuumed, restocked clothing items that were out, re folded existing items, organized stock room
Las Margaritas
From: 10/18/2007-02/14/2008
6011 N Oracle Rd.
Tucson AZ, 85704
Supervisor: Terry Moorse
Position: Hostess
Duties: Took guest to a table to enjoy their meals, took over the phone orders, cashier when needed, swept and cleaned dining areas and restrooms.
Bath and Body Works
From: 10/12/2007-02/10/2008
4500 N Oracle rd.
Tucson AZ, n85705
Supervisor: Kimberly Cocren
Position: Sales Rep.
Duties: Welcomed in customers and offered the new items and smells, helped when selecting sents. Restocked store front and back stockroom.
Taco Bell
From: 08/06/2005-10/10/2007
495 E Wetmore rd.
Tucson AZ, 85705
Supervisor: Dena Martinez
Position: Lead Shift Manager
Duties: Supervised 5-10 crew members any given time. Did open and close store, as well as bank drops, daily draw counts and deposits. Food prep calculations, and waist.
Education: Amphi High School- received Diploma
References: Senaha Mayor 520-***-****
Tierra Bradly 520-***-****
Ebonee Tims 520-***-****