Ricardo Vega
Whittier, CA 562-***-**** ********@*****.***
DATA CENTER OPERATIONS
Innovative and results-driven Critical Infrastructure Engineer with extensive experience in Telecommunications and Wireless Technology in the IT industry. Demonstrated success in data center and network building, development, and operations management. Knowledgeable in router and server installations and network equipment scheduling, maintenance, and distribution. Skilled in Agile Project Management software implementation and application for rapid project turnout. Aspire to bring professional expertise to IT role and/or opportunities in Networking, Software Development, and Telecommunications.
Areas of Expertise
IT Project & Operations Management
Data Center Design & Development
Process & Performance Optimization
Strategic Planning, Initiatives, & Execution
Security Compliance & Backup Governance
Data Center Migrations
Cable Management of Copper and Fiber
8,000+ Server/Router Data Center
Cloud Based Infrastructure
Multiple Facilities Management
Colocation Experience
Construction Build Out
18 Years of off shift experience
Contract & Vendor Management
Networking, Router, & Server Maintenance
Critical System Infrastructure Repair
Solutions, Support, & Troubleshooting
Team Leadership & Collaboration
Rack and Stack of Equipment
AC/DC power and PDU’s
Space Management & Growth Management
HP, Dell, F5, Juniper & Alcatel Server Experience
Update and Record Procedures & Schematics
Asset Management
Blueprint and Expansion Experience
Strong management and interpersonal skills
Technical Skills & Training
Liebert Emerson: Liebert NXL UPS Technical Training Liebert CW Chilled Water-based HVAC Overview Liebert XDH Horizontal Row Cooler Overview Liebert XDP Pumping Unit Overview
GE GPS 4848/100 Galaxy: Galaxy Power System Trained GE BDFB Overview
Benjamin Electric: Auto Transfer Switchgear Paralleling Control Compass Control System DC Power Plant Monitoring
Cisco: Cisco CRS-1 Multi shelf System Overview Cisco Nexus Overview Cisco ASR Overview
Linux Overview with CLI and GUI interface
EMC Trained: EMC VMAX EMC VNX EMC Isilon EMC Data Domain
Professional Experience
Anthem (Caremore), Cerritos, CA
Sr. Data Center Engineer (2018-present)
Manage Data Center for Caremore in Southern California
Manage remote sites for all Caremore clinics and offices
Manage Service Now intake tickets
Change management tickets for Infrastructure changes
UPS and HVAC management
Circuit branch management for redundancy
Project Management for Infrastructure Changes
Fiber and Ethernet Management for servers and switches
Cushman & Wakefield, Santa Ana, CA
Critical Facilities Engineer (2017-2018)
Manage and maintain Data Center including all DC power, fire protection, PM’s for HVAC units, and UPS. Create and verify Change tickets, MOPs, and SMOP.
Perform Duties as described by Cushman & Wakefield and Customer
Assist Customer (First American) with Data Center Operations and Hardware Teams
Assist Facilities Team with any issues or work outside of our scope in Building 9
TIME WARNER CABLE, Los Angeles, CA
Critical Infrastructure Engineer (2016 – 2017)
Manage and maintain Data Center including all DC power, fire protection, PM’s for HVAC units, and UPS. Create and verify Change tickets, MOPs, and SMOP.
Monitor and oversee power growth, Rack space, and cooling, and recommend areas of development for future company expansion.
Sustain and backup generator power and switch gear.
Managed Projects and Budgets for all contracts and build outs.
AT&T, Van Nuys, CA
Data Center Management (2012 – 2015)
Supervised all daily operations and conference calls. Managed support contracts. Completed individual engineer requests for new software updates to routers and servers.
Scheduled facility and network equipment PMs. Monitored incoming requests within internal work order system.
Developed and implemented Disaster Recovery Plan with 24x7x365 for on-call schedules and orders.
Tested copper and fiber runs to maintain clean layout throughout Data Center.
Managed all Projects and Budgets for contract and build outs.
Managed new Build of Data Center with Construction and Hardware installations.
Senior Mobile Switch Technician (2001 – 2012), Commerce, CA
Administered critical power of MTSO.
Installed and setup alarm system for backup generators, critical alarming, and DC power plants.
Performed new digital cell site conversions and corrected necessary data translations.
Collaborated with Edison on new black fiber ring installation and integration to network.
Expanded Tellabs DACS to largest node in network through new transport equipment installation.
Fixed Wireless Technician (2000 – 2001), Anaheim, CA
Managed all maintenance and work orders.
Installed Transport and developed files for DACS equipment cross-connects.
Built and deployed infrastructure.
Additional Experience:
Switch Technician (1999 - 2000) New Global Telecom, Los Angeles, California
Switch Technician (1996 - 1999) LA Cellular, Anaheim, California
Education & Certification
Bachelor’s Degree in Telecommunication Management
DEVRY UNIVERSITY Pomona, CA