Customer Service Manager

Devin Amir Coleman

**** *. ****** ***.

Los Angeles, CA 9004

323-***-****

****************@*****.***

Skills

Management Skills, Event and Production Planning, Customer Service, Sales, Inventory, Advertising, Proficient in Microsoft Office Experience

June 2015 - Present

BET Networks - Executive Production Assistant

● Oversee and delegate task to a large group of other Production Assistants between 20-40 people

● Running Errands and Event Set-Up

● Liaison between company executives and press/record companies SUPERVISOR: RAWLE STERLING / 646-***-****

July 2016 - PRESENT

SoulCycle Manhattan Beach -Keyholder/Manager for Front Desk

● Oversee and delegate task for all front desk staff

● Open and Close the Studio

● Market to other local businesses

● Answer Emails and Phone Calls

● Present Customer Service

SUPERVISOR: CASSI HOYE / 310-***-****

November 2016 - PRESENT

Represent Media-Key Production Assistant

● Running Errands and Event Set-Up

● Administrative Work

● Coordinating Schedules and Meetings

● Liaison between Producer and Post Production Team 2

SUPERVISOR: BROOKE COLEMAN/ 818-***-****

July 2015 - February 2016

Circuit Works (2005 Main st. Santa Monica, CA 90405) Customer Service Representative/Front Desk Staff

● Administrative Work

● Customer Service and Promotion

SUPERVISOR: EMILY SEARS/ 310-***-****

Education

● Arts institute of California, Santa Monica, CA. (Fall 2012-Winter 2013, Fashion Marketing Management Program)

● Santa Monica College Winter 2013- Winter 2015, Major: Communications Present: Major in Communications at California University of Dominguez Hills expected to graduate Spring 2018

References

● Rawle Sterling, Production Manager for BET Networks 646-***-****

● Sydney Smith, Owner of Retail Showroom 323-***-****

● Ashley Brown, Senior Manager, Standards and Practices for BET Networks 323-***-****

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