Customer Service Data

FILIP SZOSTEK

Houston, Texas ***** 203-***-****

https://www.linkedin.com/in/filip-szostek-22b389120 *********@*****.***

Highly analytical, self-motivated and process-oriented graduate, with excellent organizational skills and in-depth knowledge of database types; research methodologies and big data capture, curation, manipulation and visualization. Able to furnish insights, analytics and business intelligence to advance opportunity identification, process reengineering and corporate growth. Able to adapt to any environment and will do anything to drive success. Excellent communication and customer service skills. Proven leadership skills.

Education and Related Course Work

University of Massachusetts, Amherst

Graduated May 2018

Major in Economics, Minor in Operation and Information Management

Related Coursework: Business Intelligence and Data Analytics, Operations and Information Management, Data Analysis, Investments, Financial Risk Management, Money and Banking, Environmental Economics

Achievements, Awards, Clubs

Cumulative GPA: 3.53

Spring 2016/17 Term GPA: 3.97

Dean’s List Spring 2016,2017, 2018Term

Jim Caputo Leadership Award

Invitee to the National Society of Leadership and Success

Recipient of $6,000 merit-based scholarship

Recipient of $6,000 merit-based James Bowling Scholarship

Member of Investments Club

Member of the National Society of Collegiate Scholar

Skills and Certificates

Advanced: Tableau, Microsoft Word, PowerPoint, Excel, SharePoint

Intermediate: SQL, Python, MS Access, Microsoft BI

Certificates: Bloomberg Market Concepts Certificate

Skills

Data and Business Analysis, Forecasting and Modeling, Business Intelligence, Statistics, Research Methodologies and Techniques, Strategic Planning, Financial Reporting and Documentation, Project Management, Process Improvement, Capital IQ, Leadership, Report Generation, Presentations, Economic Trends and Matters

Work Experience

Americares, Stamford, CT June-August 2017

Legal and Compliance, Intern Position

Performed compliance, legal research, and data analysis to gain knowledge of the regulatory landscape

Researched, coordinated and implemented special initiatives

Prepared documentation for compliance-related projects

Maintained organizations resource libraries of legal contracts

Assisted the IT department

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