Customer Service Supply Chain

Summary of Qualifications

●Experienced in real-world supply chain management and marketing.

●Trusted by employers to communicate directly with clients and customers.

Education

B.S.B.A. in Marketing, Concentration in Supply Chain Management

University of South Alabama, Aug. 2016-Dec. 2018

Auburn University, Aug. 2014-May 2016

●3.70 GPA

●President’s List Fall 2017, Fall 2018

●Dean’s List Spring 2017

●Graduated Magna Cum Laude

Market Research Project

●One of two students chosen to do market research for an unnamed local startup company.

●Performed competitor analysis, gathered price and cost data.

●Supervised by Dr. Alvin Williams, Marketing Department Chair.

Work Experience

Logistics Intern, Austal USA Nov. 2017-current

●Responsible for retrieving, processing, and transporting non-conformant material and return-to-stock items, such as valves, pumps, and refrigerators.

●Licensed in forklift operation.

●Experienced in using ERP systems and Microsoft Access and Excel.

●Selected to participate in a special project auditing purchasing file structure

Key Holder and Retail Associate, Alabama Outdoors Sept. 2017-Dec. 2017 (seasonal)

●Promoted from retail associate to key holder after one month.

●Responsible for managing the cash registers, as well as opening and closing the store.

Moving Worker, Move & Store June 2017-Aug. 2017 (seasonal)

●Moved furniture and equipment for both residential and commercial clients.

Server, The Brick Pit May 2014-May 2017

●Provided excellent customer service.

●Tracked and fulfilled customer orders in a fast-paced environment.

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