** ********* ***** **** ********, SC 29910 C: 559-***-**** Email: email@example.com Supply Chain and Distribution Operations Management Executive Results-driven and goals-oriented business operations executive possessing 20+years of worth experience in operations management, proactively building new networks, cultivating existing relationships, business functions, Corporate and Line Leadership, Distribution Operations, Private Fleet & Transportation, WMS implementations, Inventory Management, and leadership roles with exposure in multi- million-dollar national operations in highly reputed organizations.
Proven track-record in operations management, team development, and identifying lucrative business development opportunities.
Excel in a cross-functional team environment, customer service, suppliers, inventory control, distribution centers, finance, and procurement.
Comprehensive understanding of the statistical methods needed to prepare accurate forecasts and elaborate potential business development opportunities through applying strategic management philosophy.
Possess strong decision-making and problem-solving skills needed to identify cost-saving opportunities, lead time compliance, and successfully estimate and implement portfolio efficiency gains.
Adept at developing and maintaining executive level business relationships, implement strategic plans with integrated operati ons, which resulted in organizational growth, improved productivity, reduced operating expenses, and increased profit margins.
Stellar negotiator and problem solver able to establish rapport with customers as well as collaborating with multiple organization’s departments and leading cross-functional teams to develop a trust-based and friendly atmosphere and assure operations quality and effectiveness.
CORE SKILLS AND COMPETENCIES
Engineered Work Methods
Implementation of DC Automation
Project Initiation and Management
Business Process Improvement
Network Planning and Modeling
Financial P&L Management
Performance Metrics (KPI’s)
Yusen Logistics Americas, Inc. Savannah, GA
DIRECTOR OF EAST REGIONAL OPERATIONS 2014 – Present Perform financial business analysis, best practices using market intelligence, and operational P&L responsibility for 10 - 3PL SITES
(650K+ Sq. ft $25M gross revenue) by spearheading, leading, and supporting business development opportunities and initiatives. Decrease labor to enhance management oversite and form a more efficient process flow by merging multiple sites in the Greenville, SC area into one site. Engage the sites by formulating various communication tools (monthly presentations, weekly calls, and formalized site visits). Magnificently implement Manhattan SCALE WMS in all reverse locations.
Planned and executed the new business systems across the reverse logistics network.
Strategized and applied the start-up of the Amazon transload operation in Savannah, GA.
Articulated customer support team to handle operational oversite, transition, and training for 10 new customer sites. Pet Supplies Plus, Inc. Seymour, IN
SUPPLY CHAIN CONSULTANT 2012 – 2014
Operated and headed departments and individual colleagues by directed labor management process and utilizing reasonable expectations and Manhattan LMS to focus on performance which resultantly leads to an increase in productivity. Provided consultancy and advocacy service in DC operations management and supply chain initiatives regarding service level increase, cost reduction, labor management, and KPI drove reporting.
Ensured proper configuration and utilization of the functional specs to original design specs.
Accelerated productivity, reduced overtime, and applied basic reporting by using payroll, WMS systems data, and working with all levels of DC management to train in KPI’s for the nation’s third-largest pet supply retailer/wholesaler by successfully heading optimization projects.
Harbor Freight Tools Dillon, South Carolina
DIRECTOR EAST COAST DISTRIBUTION 2011 – 2012
Amplified visibility of equipment reporting and 10% in lease savings by planning and leading modernization of Dematic Pick to a light system and conversion to new lease contract with crown equipment for over 100 new various types of lift trucks. Controlled two shift operations, served 350 stores, lead 6 direct operational reports, coordinated with 680 associates in a 1.5 M Sq. Ft Hard Line Retail Distribution Center. Devised collaborative planning and hand off transition process from the first shift to the night shift by meetings, reporting recaps, and formal communications over all pending issues and requests.
Administered two successful physical inventories which resulted in a net $200K overage on $126M cost.
Installed 100% scan to drive results to 99.98% ship to store accuracy rate by transformation heading for successful lean process quality shipping transformation.
Citi Trends, Inc. Savannah, GA
VICE PRESIDENT OF SUPPLY CHAIN 2009 – 2011
Reached on targeted results in the purchase of an existing facility under market price in Roland, OK by leading a site selection process for new DC project. Performed a full spectrum of logistics functions and supply chain functions for an off-price specialty chain store, including distribution, domestic transportation, outbound transportation, and vendor compliance. Launched a comprehensive review of distribution and logistics operations which led to conducting an RFP for engineering, network study, and design of a new distribution center.
Attained productivity of 11.5% on a 16% increase in units in which DC expenses 7% better than planned in 2010.
Honored by awarding the Winner Integrator while owning of RFP for the Material Handling Equipment. Gottschalks, Inc. Fresno, CA
VICE PRESIDENT OF DISTRIBUTION & LOGISTICS 2007 – 2009 Spearheaded comprehensive review of distribution and logistics operations which resulted in an action plan for the task force. Communicated and collaborated in processes and planning by mentoring in the program for all leads engaging the supervisors. Conveyed the increase in WIP due to real-time visibility and giving the organization leverage in borrowing ability by enabling the finance department. Planned and provided strategy and executive leadership for all distribution and logistics functions including private fleet management for a regional department store servicing 58 stores with sales of $680M. Strengthened reputation of supply chain organization by fostering positive relationships with the senior merchant group, executives of each business group, and the regional store groups which led to improving communications and credibility.
Formalized safety program for the distribution center using a rotating safety committee, tracking incidents, engaging all associates in the safety improvement process, and establishing incentives programs to create awareness.
Forecasted and executed annual budget of $19.1M of which $5.6M in variable payroll.
Reduced Cost per Unit by 20% and increased Units per Hour 18% over two year period.
Initiated cross-training at all levels of management to build functional bench strength. Liz Claiborne, Inc. North Bergen, NJ
DIRECTOR OF CORPORATE DISTRIBUTION & COMPLIANCE 1999 – 2007 Tested and revitalized the WMS and Control systems for the new automated facility. Coordinated in all test scripts and documented all processes for operations. (see Stores Magazine - October 2000 "Liz Claiborne DC Ramps Up Distribution Capabilities"). Planned and implemented JC Penney TMS (Transportation Management System) EDI request for routing system into distribution centers. Accountable for 5 sites (2 which were Automated) totaling over 1 million square feet. Reported to VP of global distribution and managed 5 executives, 4 managers, and over 600 hourly associates. Galvanized successful third-party distribution operation in Southern California to enhance pre-packs and full casing picking to sustain mass merchandising customer demands.
Reduced freight and handling occurrences from $2.7M in 2004/2005 and $5.2M from 2005/2006 by identifying system fixes, process changes, training needs, customer task forces, and customer visits.
Built up the compliance team to engage and communicate formally to all the distribution center processing managers and to formalize corrective action plans to correct and reduce vendor chargebacks.
Renegotiated $20.0m small parcel package bid to single source saving $3.8 million annually. PRIOR WORK HISTORY
Director of Logistics, Stage Stores, Inc., Houston, TX 1998 - 1999 Material Handling Consultant, SDI Industries, Santiago, Chile 1997 – 1998 Vice President of Distribution and Transportation, Casual Corner Group, Inc., Enfield, CT 1994 – 1997 Director of Logistics, Foley’s Department Stores, Houston, TX - (May Dept. Stores) 1992 - 1994 Director of Distribution, Transportation, May D&F Department Stores, Denver, CO - (May Dept. Stores) 1989 - 1992 Asst. Store Manager, Goldwater’s Department Stores, Phoenix, AZ - (May Dept. Stores) 1988 - 1989 Asst. Director of Distribution, Goldwater’s, Phoenix, AZ - (May Dept. Stores) 1986 - 1988 Traffic Manager, Goldwater’s, Phoenix, AZ - (May Dept. Stores) 1982 - 1986 Store Ops Manager Distribution Operation Manager, Goldwater’s, Phoenix, AZ - (May Dept. Stores) 1980 - 1982 VOLUNTEER EXPERIENCE
Varsity Football Video Coordinator, Buchanan High School, Clovis, CA 2007 – 2009 Varsity Football Video Coordinator, Sparta High School, Sparta, NJ 2002 – 2007 Town of Enfield Planning & Zoning Committee, Enfield, CT 1995 – 1996 EDUCATION
Arizona State University, Tempe, AZ
B.S. Mass Communication (Broadcasting) 1975 - 1980