Ms. Tejasvi Vishwas Dhumal
Flat no 706, Aarav Height,
Negade Galli, Juni Dombivali,
Dombivali (W) – 421201 (Maharashtra)
Phone No. 902-***-****
Email ID: firstname.lastname@example.org
Work smartly the way the Industry demands. My sphere of interest lies by gaining knowledge to grow personally and share the growth with the organization. Energetic with strong time management skills who thrives in a fast-paced, dynamic environment.
• S.S.C Passed from Maharashtra State Board in 2003. 1St Class
• H.S.C Passed from Maharashtra State Board in 2005 (Commerce). 1st Class
• T.Y. B Com. Passed from Pune University in 2008 (Work and cost accounting) IInd Class.
• Date of Birth : 1st October 1987
• Place of Birth : Pune
• Nationality : Indian
• Marital Status : Married
• Gender : Female
Computerized Accounting (Version 6.3 and 7.2) and Office Automation. Passed From Bombay University in First Class.
ORAGANIZATION: - IBM DAKSH PVT LTD (BPO)
DURATION: - From 28th Jan 2011 to May 2016
DESIGNATION:- Sr.Executive (US Healthcare Insurance process).
Worked with Highmark Medi-claim Insurance process.
Worked on client priority data.
Alignment of work to team.
Handled Critical & Aging Claim.
Ensured Data accuracy in close co-ordination within the team.
Maintained client SLA with 100% accuracy.
As per the suspensions finalizing the claims to approve or reject.
Maintained documents and reports generation on the basis of error made on a monthly basis.
Send daily inventory data to the clients.
Duration: From July 2016 to July 2018
Working as Sr. Claims Executive.
ROLES & RESPONSIBILITIES
Followed-through on all critical inter-departmental escalations.
Effectively managed a high-volume of inventory.
Gathered and verified all required claims related information for tracking purposes.
Accurately documented, researched and resolved claims issues.
Mastery of stakeholder management systems and database.
Evaluated reports on a monthly basis.
Prepared reports and communication for senior management and clients.
Initiated operations improvements to improve overall adjudication process.
Address effectively high dollar value claims.
HOBBIES / INTEREST:
English, Hindi, & Marathi
I hereby declare that all the information provided above is true to best of my knowledge and belief.
Date: 28 Sept 2018
Tejasvi Vishwas Dhumal