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Engineer Hr

Salmiya, Hawalli Governorate, Kuwait
January 29, 2019

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Feba Elizabeth Sunny

Telephone: 009**-******** E-Mail:

Seeking a challenging position in Human Resources and utilize skills in this domain in a growth oriented organization.


M.B.A. from GMU, Italy, a reputed European university with specialization in HR

Strong Human Resources professional with leadership skills

Capability to simplify and improve processes and handle multiple projects simultaneously.

Extensive technical knowledge about systems, applications and network with distinguished IT and HR experience.

Adept in dealing with clients and managing projects keeping in mind customer requirements and scope of work to ensure project completion and customer satisfaction.

Strong analytical, time management and problem-solving skills.

Excellent communication (written and oral) and interpersonal skills.

Efficiently prioritize & complete tasks with a positive attitude within schedule.

Strong organizing and execution capabilities.


Mentoring & presentation skills; People management skills

Has experience on Ellucian Banner – INB HR to create employee profiles, manage employee records and manage Staff, Faculty & Student Employee payrolls.

Quick Learner and team player with decision making capability

Able to perform with compliance to organizational standards and set policies and procedures

Proven record of building auditing and improving policies and procedures in HR Accomplishments

Won ‘5-year Service Achievement’ Award in 2018.

Won Award for ‘Best Recruitment’ of the Year 2006

Was member of ‘Best Project Delivery’ team for third quarter of 2008

Was recognized by Management as ‘Most Valuable Resource’ of department in the first quarter of 2010

Work Experience

American University of Kuwait (AUK), Kuwait (September 01, 2017 -current) HRIS & Payroll Administrator

Proven experience of working with Ellucian Banner, INB-HR

Coordinate IT projects for HR systems implementations and test new solutions

Managing and developing the information infrastructure supporting employee records to provide accurate data that meets the needs of the business and system users.

Create and generate user friendly and accurate HR and people management reports

Exceptional knowledge of HR business processes like Payroll, Operations, Benefits & Recruitment and the technology that supports these processes

Manage and work with Internal IT teams and external resources to deliver IT solutions in HR Domain within allocated budget.

Aid IT to adopt best practices in implementation of HR applications and ensure proper data governance

Audit compliance & governance within HRMS applications by conducting periodic user access reviews & audit log reviews

Introduce and maintain competent partner /vendor network for delivery & support of HR applications

Work with Internal IT teams / External partners to resolve issues within HR Info Systems and to map current HRIS business processes, improving the HRIS data and transaction processes.

Responsible for implementing Performance Appraisal by preparing Performance Management evaluation with required KPIs and tracking and following up with the monetary mapping of the same.

Assist in Job Description development and cataloging. Required to assist in following up updating JDs

Provide project administration assistance on employee engagement projects.

Documents HR processes, guidelines, and adheres to it. American University of Kuwait (AUK), Kuwait (January 2014-August 31, 2017) Payroll Specialist

Ensure proper payment of monthly salaries for both AUK employees and student workers by computing individual earnings, deductions, withholdings, and related payroll information.

Validate the monthly payroll by preparing authorized payroll changes, by generating payroll rosters showing each payee, their deductions, wages, and other related information.

Ensure the accuracy of payroll records by maintaining payroll changes, additions, deletions, and related information in coordination with the HR Administrator – Operations & HRIS.

Facilitate improvements in the payroll processing system by assisting in the development and maintenance of computer systems used in payroll operations in conjunction with the HR Administrator – Operations & HRIS.

Enter and update new employee information within the Banner HRIS to be included in the payroll module and process multiple payrolls during the course of the month.

Manage employee leave management program

Update employee status changes in the Banner HRIS in order to ensure accurate title, departmental, and salary information.

Future Technology Systems Company (FutureTec), Kuwait (Aug.2013 – January 2014) Technical Coordinator

First point of Contact for all support calls from Customer

Assist Presales team to prepare proposals for Customer opportunities

Ensuring all SLA terms in Support Contracts are met with each Support request

Responsible for documentation of processes pertaining to Technical department and follow up on Support cases registered with respective vendors

In-charge of implementing ‘Connectwise software on Cloud’ as new Service desk Solution in the organization

Major role in planning and documentation of organization restructuring to stabilize operations of Technical team including scheduling engineers with daily tasks and support calls

Provide recommendations to Management regarding ‘Best Practices’ of Incident management as per Information Technology Infrastructure Library (ITIL) standards Kuwait Food Concepts, Kuwait (Nov.2010 – June 2013) Network Engineer

Administration of Network, Windows server and workstations of entire Company

Checking and monitoring of servers at international locations like Saudi & Oman

Act as sole point of contact for all IT related concerns in the organization

Monitoring Security status of servers and updating of Antivirus software

Tender to all IT requirements and maintenance of IT equipment in the Company

Responsible for uptime and running of all IT related devices and programs

In-charge of ensuring 24-hour availability of Back office systems and CCTV cameras

Installation, Configuration and Management of company Exchange 2010 server and email addresses

Update knowledge of new products and technologies to make recommendations for using IT to improve various job functions

Co-ordination with vendors for new implementations and negotiate pricing Malayala Manorama Ltd., Kerala, India (April 2009 – Sept.2010) System Engineer

Administration of Windows server and workstations.

Checking and monitoring of automatic backups of servers

Monitoring Security status of servers and updating of Antivirus software

Experience in implementing VMware virtual machines

Responsible for creating new mail policies and mail accounts in Lotus Domino

Installation and Configuration of Network devices (Routers, Switches and Firewalls) like Cisco 6500, Cisco 3600, Cisco 1800, Cisco ASA, Cisco 2800, Cisco LMS etc.

Administration wireless networks with Cisco products WLC 4404, WCS and Aironet Access points 1250.

Administration and monitoring of Network

Experience in installing and configuring Wyse thin clients

Maintaining the infrastructure - installation, migration and configuration of network client workstations, manage Local and Domain wide groups.

Expertise working on security products of FortiNet like Fortigate, FortiManager and FortiAnalyzer. Also familiar with Cisco Ironport, Juniper firewalls and Dell multilayer switches

Wipro Infotech, Bangalore, India (July 2006 – Feb 2009) Sr. System Integration Engineer

Managing a team of 2 resources.

Planning, design, implementation, configuration, troubleshooting and upgrading of Client Network and Network Devices

Implementation of security policies as per organizational requirements.

Communicate with ISPs for resolving errors.

Extending high-end technical support on various Router and Switches and ensuring high user satisfaction levels through addressing their problems promptly.

Installation and configuration of ACS, WLC and Cisco Access points.

Good Knowledge about 802.11 a/b/g and n wireless standards.

Possess knowledge of working on products like Cisco 6500, 3500, CE 500, and Cisco 1800, 2800, 2600 Routers.


Masters of Business Administration (M.B.A.) from Guglielmo Marconi University, Italy, 2017.

Bachelor of Engineering (B.E) Electronics & Communication from Anna University, 2006


Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional (CCNP) – (Routing & Switching)

Cisco Monitoring, Analysis, Response and Security Systems (CMARS) Personal Details

Date of Birth: August 12, 1984.

Marital Status: Married

Visa Status: Transferable Visa 18

Languages Known: Fluent in English, Hindi, Malayalam and Tamil Basic level Arabic

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