LYNN NGUYEN
*** ********* ***** **• CALGARY, AB
587-***-**** • ****.********@*******.***
PROFILE
A high energy, motivated team player who demonstrates integrity, accountability and leadership in every aspect of work. She is a compassionate individual with a vision to help others and make a difference in one’s life. Using her educational and work experiences, she seeks to grow with a long-term goal of becoming a public service worker or teacher.
SUMMARY OF QUALIFICATIONS
Administrative
· Proficient in Microsoft Office to complete
correspondences, memorandums, reports, etc.
· Effective and efficient organization skills: filing and scheduling
Communication
· Great at developing long-term relationships
with clients and adjusting to their needs
accordingly
· Fluent in English and Vietnamese
Leadership
· Work effectively individually and in group
settings
· Demonstrates strong accountability while
following policies and procedures in group
settings
High-intensity Environments
· Prioritize workflow to ensure completion of
accurate work within established deadlines
· Prioritize emergencies over regular daily
routines in a calm manner
EDUCATION
University of Calgary Anticipated Graduation Jun. 2019 Bachelor of Law & Society, Bachelor of Sociology
· Completed academic standing in program GPA 3.43/4.0
· Sociology concentrations in Criminology, Deviance, Social Control, Gender, Family and Work Southern Alberta Institute of Technology Graduated Jun. 2016 Legal Assistant Diploma
· Obtained a GPA standing of 4.0/4.0
· Acquired a typing speed of 65 nwpm
WORK EXPERIENCE
Beautify You Inc & Co. Nov. 2016 – Present
Co-Founder/ Manager (FT five 8 hrs shifts/week)
· Responsible for overall management and supervision of retail operations: salons, online stores, point-of- sale systems, inventory, and shipping and receiving
· Implement cost-effective operational plans while maintaining established quality standards
· Analyze, examine, and interpret account records: payroll, checks and balances, and expenses
· Management of social media platforms and content creation
· Maintain consistent communication with consumers ensuring high quality of service Stikeman Elliot Mar. 2015 – Jun. 2016
Boardroom Services/Office Clerk (PT five 5 hrs shifts/week)
· Assisted legal assistants and lawyers in: letter preparation, document closures, file preparation for storage and records
· Maintained cleanliness of boardrooms and kitchens ensuring kitchens were stocked and cleaned, boardrooms tidy and prepared for meetings
· Supported office operations ensuring a fully stocked inventory, print/scan/copy in an orderly manner and completed mailroom duties
Shikiji Japanese Noodles and Sushi Sept. 2013 - Oct. 2014 Server (PT four 5 hrs shifts/week)
· Provided quality customer service ensuring guests have a welcoming and comfortable experience dining
· Collaborated with team members, working together to ensure all customer needs are met
· Upheld cleanliness standards for the restaurant
Stampede Toyota Apr. 2012 – Sept. 2012
Concierge/Dealer Trades (FT five 8 hrs shifts/week)
· Enhanced communication skills through being the first point of contact
· Organized, balanced, and managed car inventory for the dealership
· Traded vehicles with other Toyota dealerships within Canada Marpark Dental Care Jan. 2011 – Jan. 2012
Administrative Assistant (FT five 8 hrs shifts/week)
· Handled administrative duties such as scheduling appointments, filing, and completed insurance checks
· Greeted patients with an outgoing, high-energy, welcoming spirit and personality
· Supervised other administrative assistants ensuring efficient work is completed COMMUNITY INVOLVEMENT
Brenda Strafford Society Nov. 2017 – Present
Child Care Volunteer (PT two 2/3 hrs shifts/week)
· Ensure appropriate supervision, care and safety of children who were exposed to domestic violence
· Consult sensitive subject matters with child welfare staff when overseeing behavior and providing intervention when necessary
· Effectively handle infants, toddlers, and young adults, ensuring their emotional and physical needs are met Calgary Court Centre Jun. 2016 – Jul. 2016
Family & Youth Judicial Assistant – Internship (FT five 8 hrs shifts/week)
· Prepared and managed the Judge’s court orders and professional calendar
· Composed and/or edited correspondences, memoranda, directives, notices, orders, e-mail and other documents, while observing strict confidentiality
· Performed routine clerical tasks such as reviewing, distributing and responding to incoming e-mails
· Handled sensitive matters with integrity and confidentiality under minimal supervision Southern Alberta Institute of Technology Sept. 2014 – Jun. 2016 Vice President of Legal Assistant Society,
· Planned networking events for students who are part of the Legal Assistant Program: workshops, social gatherings and volunteer work
· Scheduled meetings with executive members to organize events for the school year AWARDS & RECOGNITION
Citizen Recognition Award Sept. 2004
· Received award for helping my grandfather when he needed an ambulance
· Translated Vietnamese to English between my family and EMS