Office Assistant Customer Service
Resume:
Sherhonda Nicole Monfort, Medical Office Assistant
**** ******** **** ***** *****, Georgia 30669 C: 706-***-**** ***************@*****.***
November 13, 2018
Greetings,
As a highly skilled Medical Office Assistant, I read your posting for the open position that you have available with interest. My experience aligns well the qualifications you are seeking at your facility. I am certain that I would make a valuable addition to your team. With my many years of experience in Healthcare/Administration, I will step in and make an immediate contribution to your company’s continued success. You are seeking someone who is self-motivated, possess drive and dedication and that is what I am prepared to deliver to your company. I am also results-oriented, reliable and high performing. All of my qualities assisted in the improvement of my ability to perform my job duties and educated me on new approaches that I can utilize in the workplace. Moreover, while on-the-job experience has afforded me a well-rounded skill set, including first-problem solving, and observational skills, I excel at:
Efficiently processing invoices and maintaining updated records
Coordinating documents and payment approvals
Developing or revamping systems for accuracy and efficiency
Possess excellent verbal and written communication skills
Ability to maintain and establish good relationships with clients
Resolving discrepancies and payment issues promptly
Adhering to all guidelines, procedures, and regulations
Exceptional Organization and Customer Service Skills
Professional Demeanor
Detail Orientated, Accurate, Flexible and Reliable
Team Player with the Ability to Work Effectively in any Environment
Ability to Develop, Execute, Integrate, and Track Creative Marketing Materials
Strong Verbal and Written Communication Skills
Other qualities that I possess, include integrity, intelligence, and high energy, along with a diverse background and range of abilities. I am one who embraces creativity, new ideas and able to work in fast-paced environments. My ultimate career goal is to grow with a company that is passionate about what they do, works above and beyond for their clients/customers, and is well known for their explicit services. I strongly believe that we all should possess the knowledge and skills it takes to perform our job duties to best of our ability.
I have enclosed my resume for your review that contains additional details about my professional accomplishments and experience. I would like to welcome the opportunity to interview with your selection team and I also look forward to hearing from you soon. Thank you for your time and consideration.
Sincerely,
Sherhonda Monfort
Enclosure: Resume
Sherhonda Nicole Monfort
5680 Penfield Road Union Point, Georgia 30669 C: 706-***-**** ***************@*****.***
Driven, proactive professional seeking a Medical Front Office Assistant position with your facility that utilizes extensive knowledge of managing office duties, office management, and technical communication to contribute to your facility. Position should have opportunities for a dedicated individual with leadership and teamwork abilities.
M E D I C A L O F F I C E A S S I S T A N T
Extensive experience working in general public, healthcare and administration offices
Interface with others at all levels including patrons, patients, professionals and children
C O R E C O M P E T I C I E S
Microsoft Office Proficiency Filing & Organization Multi-tasking Expertise Bookkeeping Customer Service Written & Verbal Communications
Meeting Support Data Entry Medical Office Assistant Pharmacy Technician Documentation Meeting & Exceeding Deadlines
Dedicated Reliable Dependable Dedicated Resourceful Professional
R E V E L A N T E X P E R I E N C E
Communication & People Skills
Consistently maintain a positive attitude and enjoy helping others.
Accurately record, remember, and verbally communicate detailed information.
Organization & Time Management
A problem solver who quickly grasps situations and turns them into manageable tasks.
Many years of experience successfully managing and organizing personal time and workload.
Technical Skills
Very accurate and rapid keyboarder.
Experienced with Microsoft Office applications.
P R O F E S S I O N A L E X P E R I E N C E
Health Kitchen Assistant Manager 2016 – 2017 LEGACY HEALTH AND REHABILITATION– Greensboro, Georgia
Manages daily operations under the direction of the general manager
Ensures kitchen sanitation according to health and safety guidelines
Maintains inventory, order supplies, and ensure kitchen operation is smooth
Schedules, coordinates, and appoints activities to kitchen staff
Other duties as required
Front Office Assistant 2007 – 2011 KNOWLES’ MEDICAL CARE – Thomson, Georgia
Provided general administrative and clerical support including mailing, scanning, faxing and copying to management
Maintained electronic and hard copy filing system
Opened, sorted and distributed incoming correspondence
Performed data entry and scan documents
Managed calendar for Managing Director
Assisted in resolving any administrative problems
Answered calls from customers regarding their inquiries
Prepared and modified documents including correspondence, reports, drafts, memos and emails
Scheduled and coordinated meetings, appointments and travel arrangements for supervisor
Maintained office supplies for department
Other duties as required
Lead Cashier 2006 – 2017 WENDY’S – Greensboro, Georgia
Greeted customers in a friendly and enthusiastic manner
Maintained a positive work environment for all cashiers
Generated accurate till reports for each register
Managed and performed all check-out functions on a daily basis
Communicated clearly and openly with customers
Responded to cashiers’’ requests for price checks and other functions for customer service
Ensured all stations have adequate cash and change at all times
Other duties as required
E D U C A T I O N
Certificate, Medical Front Office Assistant, 2015 – 2017
CENTRAL GEORGIA TECHNICAL COLLEGE, MILLEDGEVILLE, GEORGIA
Certificate, Medical Billing & Coding, 2013 – 2015
CENTRAL GEORGIA TECHNICAL COLLEGE, MILLEDGEVILLE, GEORGIA
Diploma, Pharmacy Technician, 2010
PENN FOSTER COLLEGE, ATLANTA, GEORGIA
C E R T I F I C A T I O N S & A C H I E V E M E N T S
Certified Clinical Medical Assistant
ServSafe
First Aid & CPR Certified
Pharmacy Technician Certified
Medical Front Desk Assistant Certified
Medical Billing & Coding Certified
R E F E R E N C E S
Available upon request
Contact this candidate