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Office Assistant Customer Service

Location:
Union Point, GA
Posted:
January 28, 2019

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Resume:

Sherhonda Nicole Monfort, Medical Office Assistant

**** ******** **** ***** *****, Georgia 30669 C: 706-***-**** ac8bms@r.postjobfree.com

November 13, 2018

Greetings,

As a highly skilled Medical Office Assistant, I read your posting for the open position that you have available with interest. My experience aligns well the qualifications you are seeking at your facility. I am certain that I would make a valuable addition to your team. With my many years of experience in Healthcare/Administration, I will step in and make an immediate contribution to your company’s continued success. You are seeking someone who is self-motivated, possess drive and dedication and that is what I am prepared to deliver to your company. I am also results-oriented, reliable and high performing. All of my qualities assisted in the improvement of my ability to perform my job duties and educated me on new approaches that I can utilize in the workplace. Moreover, while on-the-job experience has afforded me a well-rounded skill set, including first-problem solving, and observational skills, I excel at:

Efficiently processing invoices and maintaining updated records

Coordinating documents and payment approvals

Developing or revamping systems for accuracy and efficiency

Possess excellent verbal and written communication skills

Ability to maintain and establish good relationships with clients

Resolving discrepancies and payment issues promptly

Adhering to all guidelines, procedures, and regulations

Exceptional Organization and Customer Service Skills

Professional Demeanor

Detail Orientated, Accurate, Flexible and Reliable

Team Player with the Ability to Work Effectively in any Environment

Ability to Develop, Execute, Integrate, and Track Creative Marketing Materials

Strong Verbal and Written Communication Skills

Other qualities that I possess, include integrity, intelligence, and high energy, along with a diverse background and range of abilities. I am one who embraces creativity, new ideas and able to work in fast-paced environments. My ultimate career goal is to grow with a company that is passionate about what they do, works above and beyond for their clients/customers, and is well known for their explicit services. I strongly believe that we all should possess the knowledge and skills it takes to perform our job duties to best of our ability.

I have enclosed my resume for your review that contains additional details about my professional accomplishments and experience. I would like to welcome the opportunity to interview with your selection team and I also look forward to hearing from you soon. Thank you for your time and consideration.

Sincerely,

Sherhonda Monfort

Enclosure: Resume

Sherhonda Nicole Monfort

5680 Penfield Road Union Point, Georgia 30669 C: 706-***-**** ac8bms@r.postjobfree.com

Driven, proactive professional seeking a Medical Front Office Assistant position with your facility that utilizes extensive knowledge of managing office duties, office management, and technical communication to contribute to your facility. Position should have opportunities for a dedicated individual with leadership and teamwork abilities.

M E D I C A L O F F I C E A S S I S T A N T

Extensive experience working in general public, healthcare and administration offices

Interface with others at all levels including patrons, patients, professionals and children

C O R E C O M P E T I C I E S

Microsoft Office Proficiency Filing & Organization Multi-tasking Expertise Bookkeeping Customer Service Written & Verbal Communications

Meeting Support Data Entry Medical Office Assistant Pharmacy Technician Documentation Meeting & Exceeding Deadlines

Dedicated Reliable Dependable Dedicated Resourceful Professional

R E V E L A N T E X P E R I E N C E

Communication & People Skills

Consistently maintain a positive attitude and enjoy helping others.

Accurately record, remember, and verbally communicate detailed information.

Organization & Time Management

A problem solver who quickly grasps situations and turns them into manageable tasks.

Many years of experience successfully managing and organizing personal time and workload.

Technical Skills

Very accurate and rapid keyboarder.

Experienced with Microsoft Office applications.

P R O F E S S I O N A L E X P E R I E N C E

Health Kitchen Assistant Manager 2016 – 2017 LEGACY HEALTH AND REHABILITATION– Greensboro, Georgia

Manages daily operations under the direction of the general manager

Ensures kitchen sanitation according to health and safety guidelines

Maintains inventory, order supplies, and ensure kitchen operation is smooth

Schedules, coordinates, and appoints activities to kitchen staff

Other duties as required

Front Office Assistant 2007 – 2011 KNOWLES’ MEDICAL CARE – Thomson, Georgia

Provided general administrative and clerical support including mailing, scanning, faxing and copying to management

Maintained electronic and hard copy filing system

Opened, sorted and distributed incoming correspondence

Performed data entry and scan documents

Managed calendar for Managing Director

Assisted in resolving any administrative problems

Answered calls from customers regarding their inquiries

Prepared and modified documents including correspondence, reports, drafts, memos and emails

Scheduled and coordinated meetings, appointments and travel arrangements for supervisor

Maintained office supplies for department

Other duties as required

Lead Cashier 2006 – 2017 WENDY’S – Greensboro, Georgia

Greeted customers in a friendly and enthusiastic manner

Maintained a positive work environment for all cashiers

Generated accurate till reports for each register

Managed and performed all check-out functions on a daily basis

Communicated clearly and openly with customers

Responded to cashiers’’ requests for price checks and other functions for customer service

Ensured all stations have adequate cash and change at all times

Other duties as required

E D U C A T I O N

Certificate, Medical Front Office Assistant, 2015 – 2017

CENTRAL GEORGIA TECHNICAL COLLEGE, MILLEDGEVILLE, GEORGIA

Certificate, Medical Billing & Coding, 2013 – 2015

CENTRAL GEORGIA TECHNICAL COLLEGE, MILLEDGEVILLE, GEORGIA

Diploma, Pharmacy Technician, 2010

PENN FOSTER COLLEGE, ATLANTA, GEORGIA

C E R T I F I C A T I O N S & A C H I E V E M E N T S

Certified Clinical Medical Assistant

ServSafe

First Aid & CPR Certified

Pharmacy Technician Certified

Medical Front Desk Assistant Certified

Medical Billing & Coding Certified

R E F E R E N C E S

Available upon request



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