Customer Service Manager

Location:

Posted:

January 28, 2019

PATRICK GRAVES

Sierra Vista, AZ 85635

Property Manager

Equity Lifestyle Properties Inc.

Benson, AZ

January 2015 – January 2019

Responsible for managing the resources and assets of the property including staff, and buildings.

Analyze, prepare, and manage the operational budget of the resort in order to improve profitability.

Skills in Microsoft office applications and other web-based applications including financial systems.

Complete major capital expenditures to improve the appearance of the property.

Attract new customers and guest through active marketing and excellent customer service.

Achieved annual growth rate of 28 percent.

Certificate of Excellence award from Trip Advisor for the last two years.

Finance / Sales Manager

RV City

Huachuca City, AZ 85616

April 2000 – August 2014

Verify and examine information and accuracy of loan application and closing documents

Interview loan applicants to obtain personal and financial data and to assist in completing applications

Submit loan applications with recommendation for underwriting approval.

Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.

Documenting/Recording Information. Word Perfect, Microsoft, spreadsheets.

Education

Bachelor’s Degree, Business Administration And Management

University of Jamestown, North Dakota

Jamestown, ND

September 1979-December 1982