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Management Manager

Artesia, California, United States
January 28, 2019

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Glenn P. Requierme, MBA Artesia, California 90701 562-***-**** Vice President of Information Technology

Executive leader with repeated success leading organizational growth through IT solutions Dynamic leader skilled at providing vision, leadership, and governance to enterprise-class communication services. Possesses solid education, strong fiscal acumen and a penchant for continuous improvement and cross- functional collaboration. Communicative and personable with an aptitude for leading others to work diligently towards a shared vision or goal through transparent communication, clearly defined objectives, and a commitment to staying abreast of the latest innovations in technology. Highlights of Expertise

Strategic Planning & Forecasting

Stakeholder Communication

Disaster Recovery Plans

Budget Development & Management

Full Life Cycle Project Management

Organizational Transformation

Cybersecurity, Risk Management & Mitigation

Software Development/I.T. Infrastructure

Data Warehousing & Storage Solutions

Regulatory Compliance

Career Experience

Convergence Technology Solutions Corp., Madison Heights, Michigan FOUNDER/PRINCIPAL CONSULTANT (2017 to Present, Full-Time; 2010-2017-Part-Time) Orchestrate the development of cloud-based applications, wireless solutions, and UX/web design while directing and guiding the activities of a local and globally outsourced staff. Strategically plan, organize, and control cloud- based application portfolio development using agile and waterfall methodologies to achieve project portfolio’s objectives.

Ensure deliverables are completed according to project timetables and meet or exceed client’s expectations

Developed multiple plans to raise capital and presented them to various sources. Rio Hondo College, Whittier, California

Adjunct Information Technology Faculty/Professor (2018 to Present) Assessed students’ prior knowledge and developed engaging course material regarding network/computer concepts, design strategy, network management, IT business processes, AD design, cybersecurity, data communication, and computer electronics.

Planned Parenthood, Los Angeles, California

VICE PRESIDENT OF INFORMATION TECHNOLOGY/CHIEF TECHNOLOGY OFFICER (2011 to 2017) Provided executive leadership to steer and guide information technology initiatives through strategic planning, authentic collaboration, and astute budget management. Oversaw and facilitated all IT operational activities, using ITIL 3.0 and SDLC to implement enterprise infrastructure, IT security strategy, cloud-based computing, and network technologies.

Streamlined IT operations and aligned them to agency’s business objectives related to clinical services, business development, community outreach, claims, authorizations, billing, CBO, AR management, procurement, revenue cycle, telecom, and data center operations.

Successfully governed all phases of project life cycle and SDLC, architecting RFP, design, development, testing, tuning, deployment, and support utilizing agile and waterfall methodologies. Glenn P. Requierme Page 2

Integrated advanced technical proficiencies in EHR/HIE/HIS/EMAR/CPOE, PACS, MPLS, VOIP, WAN/LAN, TR to optimize corporate functions and requirements

Resolved complex enterprise performance issues with efficiency and provided detailed report outs to executive-level leadership.

Shrewdly governed all phases of project lifecycle and moderated department budget. Kindred Healthcare (Formerly Vista Healthcare, LLC), Rancho Cucamonga, California SENIOR CORPORATE DIRECTOR OF IT (CIO/CTO) (2007 to 2011) Led the IT department in the delivery of strategic roadmap initiatives aligned to organizational goals that bolstered employee performance. Owned responsibility for 6 hospital departments to attain all IT service level agreements for user community and stakeholders within the hospital and its corresponding business units.

Spearheaded initiatives related to data planning, recovery, and development to enhance ITS enterprise infrastructure for 6 hospitals, supporting 64K company users.

Directed enterprise-wide change control management and planning to ensure HIPAA compliance through the use of complete network management tools and monitoring system. ITT Technical Institute, Torrance, California



Director of IT (2003 to 2007) Pacific Hospital of Long Beach/First Medical Management Education & Credentials

Harvard Business School/Harvard University-VPAL, Cambridge, MA Leading with Finance/Cybersecurity: Managing Risk in the Information Age University of Phoenix, Phoenix, AZ


University of Washington, Seattle, WA

Information Technology Project Management

California State University-Fullerton, Fullerton, CA Microcomputer System Design

Cebu Institute of Technology-University

BACHELOR OF SCIENCE IN ELECTRONICS AND COMMUNICATIONS ENGINEERING Professional Development: Cybersecurity MicroMasters Program; IT Project & Program Mgmt.;Citrix Certified Administrator; Microsoft Certified Professional; PS Series Core EqualLogic (ISCSI SAN); Legato (Vinca) Certified Clustering Engineer; Network Instrument Observer College Protocol Analysis; Microsoft Windows Coursework; Certificate of Achievement for Completion of Training Modules for Faculty Technical Proficiencies: Citrix, ITIL, SDLC, EHR/HIE/HIS/EMAR/CPOE, PACS, MPLS, VOIP, WAN/LAN, TR Build- outs/Expansions, BPO, MA Azure/AWS, HIPAA, SOX, PCI,COVIT,SOC-2 compliance, Office 365, IT Project/ Program Mgmt.

Glenn P. Requierme Page 3

Affiliations: Information Systems Audit and Control Association; Healthcare Information and Management Systems Society and College of Healthcare; Information Management Executives Career Accomplishments:

- Successfully implemented and improved Revenue Cycle Enhancement, Core patient flow, HIE, safety and data collection, Core clinical support to enhance meaningful use (EHR, CPOE, Lab & PACS), Speed chart completion and Drop of “optimal/Clean” claims, Continuum of care coordination & resource management, standardize/centralize CBO processes, narrative, consult summary, QME report processes, and cost management. Successfully passed two accreditations with flying colors without a single citation. Successfully implemented ICD-10 compliance and staff training

- Successfully implemented and managed technical services via service partners with the Local Extension Center (LEC) for Health Information Technology (HIT) through the Regional Extension Center (REC), HITECH-LA for the implementation/upgrade of certified E.H.R. systems thus providing for the digitization of patient data.

- Successfully implemented and redesigned a multimillion-dollar EHR, financial, and HIE solutions for hospitals, health systems, clinics and physician practices utilizing NextGen Connect–(NextGen, EcW, HMS, MEDITECH, Cerner Classic, PBar, TMR, Quadramed, etc.) deployment across hospitals and Health Centers. Established and implemented 24X7 helpdesk across hospitals and health Centers by a fraction of the cost utilizing overseas business process outsourcing (BPO) strategy.

-Saved the company approximately $600,000/yr in telecom cost by using SIP, VOIP & Multi-carrier strategy. Total annual spend with commitment renewal = $516K/year as supposed to annual spend of $1.1-$1.2 million; Successfully eliminated the AS400 infrastructure on site by converting data accessible via a Windows platform and yield a total savings of $300,000 annually in overall costs, and improved productivity and high availability

- Implemented/built three brand new data centers from scratch, without going over over-budget, with a True Disaster recovery plan by utilizing a Co-location data center as an online backup data center Designing, planning, staging and implementation of the Disaster Recovery Data Center in Las Vegas, including design of the DFS Distribution File Services, Double Take Replication software for the Nextgen Servers and other SQL servers, SAN to SAN Replication, Exchange DAG and XenApp Citrix Farm, and passed comprehensive security audit and penetration testing with a “A” rating 5 years in a row.

- Implemented fault tolerant/high availability LAN/WAN/MAN environment utilizing a combination of TLAN, VPN and/or MPLS technology across hospitals and Health Centers. Successfully implemented agency-wide secure and encrypted self-registration WIFI access for patients/visitors.

- Successfully developed Cloud-based Applications (SQL based -MS Azure/AWS), wireless & VOIP, Office 365 deployment & migration, as well as UX/Web design and media, employing local and global outsourced staff.

- Successfully implemented, designed and built XenApp 6.5 Citrix Server Farm, Citrix XenServers and XenDesktops(Citrix NetScaler 5500s including Citrix StoreFronts), Cisco IronPort Email Gateway, Email Encryptions, Brocade Fiber Switches, Cisco MDS 9000 Fiber Switches, configured iSCSI networks. Design, built and configured Solarwinds Orion and created Network Atlas maps for monitoring and alerts, XenServers High Availability and Hyper-V Clustering using Dell Compellent SAN. Designed and managed the conversion of VMWare to Hyper-V using System Center Virtual Machine Manager. Planned and designed the CISCO conversion to Force10 Core, including migration from EIGRP to OSPF routing protocols on MLAG and VRRP, GFI, EVPL/TLAN, Fax Server, SQL server clustering, and Double-Take Replication software for Failover/recovery. These initiatives were completed in 24 months, and resulted in a system uptime to five Nines. Professional IT professor, skilled in working the technical aspect of IT world to an audience with diverse backgrounds.

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