ac8bgj@r.postjobfree.com

Ciera M. Colbert

Skills

I work well in groups and also in team settings. I am experienced in multi-tasking. I work well in a variety of office settings. I have knowledge in basic computer skills such as microsoft programs and powerpoint. I have call center experience. I have experience in collections. I have worked in healthcare billing and healthcare pharmacy to include the (ARGUST) database and pharmacy look-up, ( CCIS, and CMS) database. Last, I have experience in the fast-food industry to include cooking on the grill, money handling, taking orders using a headset or computer, server/waiter, and bartender.

Experience

McDonald's, 1418 E Hwy 190 Copperas Cove Tx— Crew Member February 2018 - Current

● take customers orders over headset or computer screen.

● prepare and hand out customers correct food and beverages in a fast and timely manner.

● Cashed out customers orders and provided correct change, and customers receipt. Taqueria El Mexicano Grill #7, Copperas Cove TX Plaza— Server/waiter August 2017- February 2018

● provided restaurant’s customers with food/ and or alcohol beverages if requested

● provided customers with their check and cashed them out and escorted leaving attendants GC Services, 332 W Hwy 190, Copperas Cove Tx— Collection Specialist July 2015- January 2016

● I handled accounts 90+ days past due for major credit card company's

● I used my skills during training to get “Seven Series of Checks” from customers that were overdue to bring their account current

● Basic computer skills, operated three computer screens at once and mastered headset handling during phone calls Education

Elite Nurse Aid Training, 4200 W Stan Schlueter Loop, Killeen, TX 76549, October 2018 - December 2018, 4200 W Stan Schlueter Loop, Killeen, TX 76549 I collected 75 in class hours, 20 finger punctures, and 30 venipunctures during the 7 week technician class Central Texas College, 6200 W Central Texas Expy, Killeen, TX 76549 currently hold 28 credits, August 2014 - January 2016, 6200 W Central Texas Expy, Killeen, TX 76549 Followed the course plan for Kinesiology (Sports Medicine and Physical Therapy) Copperas Cove High School, 400 S 25th St, Copperas Cove, TX 76522 Diploma, August 2011- July 2014, 400 S 25th St, Copperas Cove, TX 76522 GPA 4.01, Rank 57 Class size: 497, State Credit:25.50, and Local Credit 2.50 Certification

August 2017- August 2019 Food Safety/Handling Certified August 2017- August 2019 TABC (Texas Beverage Alcohol Consumption) Certified December 2018- December 2020 Phlebotomist Technician Certification (PTC), Ciera Colbert PTC 9032