Machine Operator Customer Service
Resume:
Gregory B. Hamlet
Greensboro, NC 27405
*******@*****.***
Job Objective:
Seeking employment opportunity as Production Worker.
Summary of Qualifications:
Retired Federal employee with 32 years of diverse and progressively responsible experience consisting of production management, print, digital and multi-media/product procurement, contract preparation and administration, writing contract specifications, customer service, customer account collections, printing and account management/supervision, bindery assistant and machine operator.
Work Experience:
U. S. Government Printing/Publishing Office (GPO), Washington, DC 20401
Various positions and titles were held over a 32 years career period. Retired from Federal service December 31, 2017. A complete work experience history is available upon request. However, positions and titles held 10 years prior to retirement are as follows:
Assistant Manager, Plant Operations/Production Planning and Control Division
Dates of Employment: July 2012 – December 2017
Supervisor: Robert Martein, Manager, Production Planning and Control Division, 202-***-****
Managed a team of 12 employees functioning in five independent Plant Operations areas to include: Planning, Internal Printing, Paper Control, Production Control, and Jacket Writing and Estimating. The combined efforts of these areas were critical in processing, for the in-house plant facility, the print, publishing, digital and multi-media needs of Congress, Executive Office of the President and the entire Federal community.
Assistant Director, Customer Services/Agency Publishing Services/Agency Strategic Teams 3 & 4
Dates of Employment: August 2010 - July 2012
Supervisor: Julie A. Hasenfus, Director, Customer Services, Agency Publishing Services – Agency
Strategic Teams 1 through 4-202-***-****
Provided supervision and direction to subordinate supervisors and their staff to successfully accomplish assigned Federal
agency procurement needs. Responsible for account planning and management and managed the full range of contracting
and related activities for all print/digital/multimedia procurements.
Supervisory Printing Services Specialist/Contracting Officer, Print Procurement/Agency
Publishing Services/Agency Strategic Team 5
Dates of Employment: July 2006 - July 2010
Supervisors: Julie A. Hasenfus, Director, Print Procurement, Agency Publishing Services - ASTs 1 through 6-202-***-****
J. C. (Chris) Sweterlitsch, Associate Director, Print Procurement, Agency Publishing Services - ASTs 1, 2 & 5-202-***-****
Served as one of two local experts/Supervisory Printing Services Specialists/Contracting Officers on procurements utilizing a
diversity of contract types (i.e. small purchases, one-time bids, term contracts, etc.). Performed a full range of contracting
and related activities in order to satisfy designated customer publishing needs critical to their agency’s mission.
Education:
BBA, 1982, North Carolina Central University, Durham, NC 27707
MBA, 2002, Strayer University, Suitland, MD 20746
Computer Skills:
Internet (Microsoft Explorer), Microsoft Office Suite: Outlook, Word, Excel, Access, and PowerPoint
Special Skills/Training/Certificates/Clearances
Government Printing Office Journeyman Bookbinders Apprenticeship, Graphic Arts Institute, NPI, Inc. Level 1 Contracting Officer, Senior Fellow / Spring 2012-2013 Excellence in Government / Fellows Program / Partnership for Public Service
Top Secret Security Clearance
References:
Furnished upon request.
Contact this candidate