Manufacturing and Logistic Services Manager
Resume:
Eric Allen Henneman
*************@*****.***
**** ********* ***** *******, * A 24523
Production management Professional
More than 35 years creating quality products and strong print, mail and logistics teams through solid processes and open communication. Profile
Accomplished Executive with a proven track record of developing and implementing operational strategies that support strategic business and financial objectives. Management skills led to key initiatives that reduced operating budget by 40%, increased quality control measures to lead to 90% decrease in re-prints annually. Implemented process improvements encouraging proactive participation across company that contributed to 25% percent increase in on-time delivery.
Respected Results-Driven Leader able to build highly motivated teams focused on achieving revenue, while maximizing quality and output with minimal waste. Consistently achieved operational and production goals through systems, procedures and communication; recognized in the industry as an expert in applying financial and operational concepts to asset management decisions. Wide ranging experience with areas of expertise including:
Operational Management
Production Team Leadership
Team Building and Training
P&L Accountability
Resource Allocation
Policy / Procedure Development
All Bindery Equipment and Processes
Print Stream Operation Software
Cost Reduction Avoidance
FSC, EPA, and OSHA Compliance
Print Sales and Marketing
Target Marketing Program Development
Variable Digital Printing
Job Quoting and Planning
Fulfillment and Logistic Services
Sales Support
Sheet-fed Offset Printing
All Mail Processes
Print-On-Demand Program Development
Experience
Valtim Marketing Solutions– A digital print, mail and fulfillment company Nov 2017 – Dec 2018
Plant Manager
On a monthly basis Valtim prints and processes approximately 3 million pieces of mail and fulfills just under 150,000 orders. As a member of the management team I was responsible for maintaining daily workflow including effectively scheduling production, employees, quality assurance and transportation. In addition to daily activity, I was also tasked with overall plant supervision and management including:
forecasting, planning and analysis of manufacturing productivity and capacity.
implementing continuous improvement measures to improve production methods, working conditions, and increase efficiencies.
managing standard operating procedures and ensuring employee training where needed.
ensuring all facility equipment is worked correctly and met production standards.
keeping updated on all postal rate/regulatory changes, as well as current carrier shipping agreements.
ensuring a high level of staff morale and high retention rate.
continuous review of software labor efficiency reports to ensure the efficient use of labor.
overseeing safety activities to ensure compliance with Valtim’s safety policy, employee training, reporting, and OSHA standards.
regular delivery of summary analysis of production results to senior management.
participation in weekly managers’ meetings to track and contribute to priority issues and report essential department metrics in accordance with cost and efficiency expectations.
working closely with the President on a variety of initiatives throughout the organization ranging from system updates, inventory control and flow, post office relations, and plant layout modifications. DS Graphics– One of New England’s largest full-service communication companies April 2011 – Oct 2017
Mail and Print Production Management
DS Graphics produces over 2 Million pieces of mail per month. As a member of the production management team I was tasked with the development of the company’s mail processes and the programming of the primary mail estimating and production control software package – PrintStream. I was required to perform extensive modifications to the software as well as train all customer facing personnel who used it. I was involved in all aspects of the print and mail production workflows. I was required to consult on pricing, pre-flight, scheduling and cost analysis of all mail and offset print production as well as data processing and digital print. Additionally, I was responsible for the solicitation, development and maintenance of outside vendor relationships such as the close working relationship I developed with the local management of the United States Postal Service. I spent my final year and a half as the Logistic Services manager where I managed 3 separate departments. Warehouse and Inventory Control, Shipping and Receiving along with Fulfillment which shipped on average of 450-500 separate packages daily. During that time, I maintained my role as the mail expert within the mail production management team. Mark Altman & Associates– National leader in printing and mailing municipality/utility billing statements April 2010 – Feb 2011
Operations Manager
Managed and directed data processing, printing and mailing of 150,000 statements per day. Researched and supervised upgrade of operational management software system (Filemaker v11). Implemented new levels of Standard Operational Procedures including introduction of company’s first estimating platform. Researched, negotiated and implemented company-wide equipment upgraded to facilitate usage of both the Intelligent Bar Code Full Service and FastFoward Systems. Successfully structured and implemented inventory controls and order/reordering parameters. Successfully developed concentrated job descriptions and responsibilities for existing positions allowing for a more streamline approach to workflow. Reassigned existing employees’ positions, developed and removed positions, hired and supervised training of new employees as needed. Created a 25% increase in productivity by opening communication between departments and allowing employees greater ownership of their duties. The Perrone Group – Leading provider of integrated direct marketing solutions 2008 – Feb 2010
Vice President of Operations
Managed and directed print manufacturing operations that produced 10M mail pieces, approximately $4.5M in revenue, annually. Created and implemented new production flow systems and procedures allowing a 20% reduction in production personnel and a 40% reduction in operational expenses. Built and directly oversaw seven high-performance teams utilizing remaining forty skilled production professionals and seven department heads. Implemented new team dynamics, and opened communication channels utilizing a “Pay it forward” system of checks and balances. Successfully rebuilt operational system by implementing time tested solid standard operating procedures and quality assurance measures that decreased re-runs by 90% and increasing on-time delivery by 25%. Selected Contributions:
Implemented first ever companywide production schedule, work flow, and reporting system
Introduced and implemented use of Print Stream Print Management Solution that controlled all aspects of the Perrone Group from quoting and planning to monitoring and billing. Trade Groups & Military Service
Central Massachusetts Postal Customer Council
2017 Industry Co-Chairman of the Board of Directors 2016 Industry Member of the Year
2014 – 2017 Active member
United States Air Force
1984-1988
E4 Sergeant
F5 Fighter Engine Crew Chief
Honorably Discharged
References Available Upon Request
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