Claims adjuster

Larry Mackey

**** ** **** **, *******, FL ***** 954-***-**** ***********@*****.***

Professional Objective

To contribute my skills and previous experiences as a Healthcare IT consultant and Sales Manager in a challenging position in insurance claims.

Qualifications

Organized, detail-oriented, and highly motivated individual offering the skills and experience necessary to perform essential duties needed for claims efficiently. Strengths include:

6-20 All Lines Adjuster license PPIA Designation

Excellent public speaking & written communication

Proficient in Microsoft and Excel

Excellent problem-solving skills

Investigative skills

Attention to detail

Committed to delivering top customer service

Strong critical thinker

Organizes and prioritizes work to assure production targets are met

Ability to adapt to constant new situations

Experience

Healthcare Consultant 04/17 – present

The HCI Group – Jacksonville, FL (HQ)

Travel to client site, sometimes state to state or locally and provide one-on-one guidance with staff.

Follow all state and local laws within the given scope to be in full guidelines of the law.

Stand for up to 12 hours in a given shift and communicate with staff effectively

Set expectation and follow up with clients regarding time of resolution.

Electronics Lead Manager 02/15 – 04/17

Market Source – Fort Lauderdale, FL

In charge of hiring of new staff members and all administrative duties.

Train new hire(s) on POS systems, product information and customer service.

Drive sales productivity and customer satisfaction within Target Mobile retail locations on various wireless products, accessories and services to customers.

Liaison for point of escalation for questions or issues including individual customer issues.

Store Manager 12/13 – 2/15

Metro PCS – Boca Raton, FL

Handle all daily store operations.

Provide detailed instructions to company owners on a weekly basis of sales, inventory and expenses.

Maintain inventory and keep accurate count of all items, including daily cash flow.

Team up with owners to come up with marketing ideas to drive store business.

Develop training material and train all employees.

Education

Computer Database and Programming certification

Atlantic Technical College, Coconut Creek, FL

High School Diploma

Boyd Anderson High School, Lauderdale Lakes, FL

Florida 6-20 All Lines Adjuster License with PPIA designation

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