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Customer Service Representative

Location:
Indianapolis, IN
Salary:
12 hr
Posted:
January 30, 2019

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Resume:

LARONDA BELL

**** ********** ***** · 317-***-****

ac8b5c@r.postjobfree.com

Highly performing individual seeking a position enabling me to utilize my strong communication and leadership skills that offers growth and advancement opportunities.

EXPERIENCE

FEBRUARY 2013 - CURRENT

OWNER, MERCHANDISER, CUSTOMER SERVICE, THE

ALMIGHTY VENUS

Responsible for purchasing merchandise to sell online and in person.

Price compared, packaged and shipped items.

Resolved customer issues. 19,000 followers, Top Seller, and Top-rated Seller.

AUGUST 2013 – DECEMBER 2013

ACCOUNTS PAYABLE PROCESSOR, ACCOUNTEMPS/VITRAN

Responsible for processing account payables using an AS 400 billing system. Recognized errors and directed them to the appropriate department.

April 2012 – October 2012

CUSTOMER SERVICE REPRESENTATIVE, DOHRN TRANSFER

COMPANY

Responsible for processing the driver’s paperwork in accordance to with company standards. Utilized Microsoft Excel to record the driver’s mileage and the equipment hours. Answered the five – line phone system and directed the calls to the appropriate individuals or departments. Learned how to utilize Microsoft Excel with efficiency.

August 2008 – September 2009

CUSTOMER SERVICE REPRESENTATIVE, ESTES EXPRESS LINES

Responsible for answering phonelines, directing calls to the appropriate person(s) or department(s). Corrected billing issues using the AS 400 system in a timely manner. Worked under strict deadlines. Assisted customers in resolving billing issues. Communicated all freight problems to the supervisor on duty. Learned to use the billing system AS 400, the multi-line phone system and how to communicate with customers/clients.

EDUCATION

JANUARY 1985

HIGH SCHOOL DIPLOMA, BROAD RIPPLE HIGH SCHOOL

SKILLS

•Researched and rapidly resolved client conflicts

to prevent loss of key accounts.

Excellent research skills

Excellent communication skills

Detail orientated

Professional demeanor

Sharp problem solver

Microsoft Word

Microsoft Excel



Contact this candidate