Highly performing individual seeking a position enabling me to utilize my strong communication and leadership skills that offers growth and advancement opportunities.
FEBRUARY 2013 - CURRENT
OWNER, MERCHANDISER, CUSTOMER SERVICE, THE
Responsible for purchasing merchandise to sell online and in person.
Price compared, packaged and shipped items.
Resolved customer issues. 19,000 followers, Top Seller, and Top-rated Seller.
AUGUST 2013 – DECEMBER 2013
ACCOUNTS PAYABLE PROCESSOR, ACCOUNTEMPS/VITRAN
Responsible for processing account payables using an AS 400 billing system. Recognized errors and directed them to the appropriate department.
April 2012 – October 2012
CUSTOMER SERVICE REPRESENTATIVE, DOHRN TRANSFER
Responsible for processing the driver’s paperwork in accordance to with company standards. Utilized Microsoft Excel to record the driver’s mileage and the equipment hours. Answered the five – line phone system and directed the calls to the appropriate individuals or departments. Learned how to utilize Microsoft Excel with efficiency.
August 2008 – September 2009
CUSTOMER SERVICE REPRESENTATIVE, ESTES EXPRESS LINES
Responsible for answering phonelines, directing calls to the appropriate person(s) or department(s). Corrected billing issues using the AS 400 system in a timely manner. Worked under strict deadlines. Assisted customers in resolving billing issues. Communicated all freight problems to the supervisor on duty. Learned to use the billing system AS 400, the multi-line phone system and how to communicate with customers/clients.
HIGH SCHOOL DIPLOMA, BROAD RIPPLE HIGH SCHOOL
•Researched and rapidly resolved client conflicts
to prevent loss of key accounts.
Excellent research skills
Excellent communication skills
Sharp problem solver