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Customer Service Data Entry

Location:
Houston, TX
Salary:
$40,000
Posted:
January 29, 2019

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Resume:

ABBA GIZA

(***) - 298-****-***** Hamilton grove lane Houston TX 77047. ac8b2v@r.postjobfree.com

CAREER OBJECTIVE

To obtain a management Information system position and opportunity to play a direct role in the unlimited growth and success of the organization.

SUMMARY OF QUALIFICATION

Microsoft Office Suite

Team Player

Motivated Self-Starter

Diverse Oriented

Interpersonal Skills

Impeccable Integrity

Excellent Organization

Excellent communicator

EDUCATION & TRAINING

Master’s degree in Management Information System — December 2018

Texas Southern University — Jesse H. Jones School of Business — Houston, TX

GPA: 3.57/4.0

Bachelor’s degree in Business Management — December 2016

Texas Southern University — Jesse H. Jones School of Business — Houston, TX

GPA: 3.23/4.0

RELATED COURSEWORK

SAP

Web Design

System Analysis & Design

Project Management

E-Commerce

SQL

Python

WORK EXPERIENCE

Call Center Representative — Texas Southern University. Houston, Texas. Office of Information Technology August 2017 — December 2018

Answer incoming calls, data entry, and referring unsolved grievances to appropriate departments.

Proficient in providing information and solution over the phone.

Tutor/Supplementary Instructor (SI) — Texas Southern University. Houston, Texas. Student Academic Services. July — August 2017

Tutored HTML, Finance, Mathematics, Statistics, and wrote weekly reports on the students’ progress.

Customer Service — Texas Southern University Houston, TX Housing Department June — August 2015

Communicated with potential students regarding the status of their housing application.

Constantly, checked over 500 students’ account to verify financial aid.

Cashier — Gateway Super Store, Abuja, Nigeria July 2010 — July 2013

Greeted customers, proactively responded to customer concern and provided relevant solutions based on best practices and maintained periodic sales report and inventory report.

ASSOCIATIONS & AFFILIATIONS

Member —Students Association Texas Southern University Houston, TX — 2016

Member — The Wesley Foundation — 2016

Member — International Students Association, Texas Southern University Houston, TX — 2016

HONORE & AWARDS

Dean’s List — Texas Southern University Houston, TX — 2015, 2016



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