Customer Service Assistant

Tiera Oshon

**********@*****.*** 310-***-**** Los Angeles, CA 90037

OBJECTIVE

● To secure a position that will utilize my excellent communication skills and solid analytical techniques in order to support a dedicated team of professionals. SKILLS

● Research Analysis, Presentations, Communication, IBM SPSS Software, Excel, Microsoft Word, PowerPoint

EDUCATION

Pacific Palisades Pacific Palisades, California August 2008-May 2012 Graduated in 2012

Grambling State University Grambling, Louisiana

August 2012- January 2016

Southern University A&M College Baton Rouge,Louisiana June 2016- Dec. 2017

Bachelors of Science in Psychology

GPA 3.0

WORK EXPERIENCE

Behavior Education Services Team Los Angeles, California April 2018-Present

● Behavior Analyst

● Therapist

Barrister Executive Suites Beverly Hills, California Jan. 2018-Sept. 2018

● Leading Assistant

● Customer Service/Phone Service/Emails

● Billing for over 200 tenants/ payroll

● Microsoft Office/Excel projects

● Correspond all tenants mail

● Booking conferences/ coordinate committees

● Prepare correspondence and reports

● Assisting high profile clients

John Threatt Realty Los Angeles, California May 2014- May 2018

● Prioritize incoming requests, emails, texts and calls

● Touring/Prepare open houses

● Maintain physical and digit files

● Coordinate projects

● Process payroll for over 50 employees

● Managed calendar by setting up meetings, appointments, travel arrangements SU Lab Teacher Assistant Baton Rouge, Louisiana Jan. 2016- Dec. 2017

● Taught daily lessons

● Supervised throughout the day

● Tutored 3rd & 4th graders

● Work with special need children/ behavior analysts President Assistant Grambling, Louisiana Sept. 2014- Dec. 2015

● File

● Customer Service

● Coordinate Projects for President

● PowerPoints

● Workshops for employees

The Office Baton Rouge, Louisiana Jan.2016-Jan. 2017

● Coordinator for VIP sections

● Book appointments

● Server/ Bottle Server

Gwen Double Dip Los Angeles, California Dec. 2013- January 2015

● Hostess

● Cash Register

● Server

COLLEGIATE AND COMMUNITY SERVICE

● Feed the Homeless 2012-2014

● Favrot Student Union 2012-2016

● Vice President of West Coast Club 2013-2015

● Student Mentor 2013-2015

● Boys & Girls Club 2013

● Tutor 2016-2017

● Student Representative For Psychology 2016-2017

● SU Lab Girls Tour Program 2017

● Volunteer Baton Rouge Behavioral Hospital Treatment Program 2017

● Volunteer Assistant Wardrobe Assistant 2018

● Volunteer Bienstar Human Services 2018

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