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Manager Part Time

Redlands, California, United States
January 29, 2019

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***Hillview • Beaumont, CA ***23

Mobile 909-***-****


Dedicated, knowledgeable professional with a special talent for searching out opportunities for improvement. Intense drive for increased productivity and waste reduction. Systematic problem solver. Results driven.

Demonstrated conflict management ability and interpersonal skills Multi-unit operations management background

Well versed in innovative productivity optimization SUMMARY OF QUALIFICATIONS

20+ years of progressive Warehouse Management and Logistics experience with the leading international package transportation company

Proven record of profitability and cost efficiency in operations and administration. Implemented warehousing and logistics best practices, streamlined processes, improved efficiencies, rationalized workforce

Proficient in all aspects of employee growth and mentorship. Effective leader with the reputation and perseverance to drive change PROFESSIONAL EXPERIENCE

General Manager 2016-Current

DHL Supply Chain~Rancho Cucamonga, CA

Currently manage a dedicated team of 17 management personnel and 190 hourly associates that house $64M worth of inventory

Directly oversee the daily management of a 740,000 square foot building and a auxiliary overflow space of 50,000 square feet

Implemented and managed processes that saved 5% labor and overtime cost year over year Site is currently using Red Prairie ( version 2009 ) as its work-force measurement tool Conduct QBR’s with senior leadership and customer to review results as well as plan ahead for coming quarters/seasons

Reduced the site injury frequency from 5.8 to 2.4 over the course of two years Built and maintained a strong working relationships with the customer counterparts. Facilitated multiple charitable activities for the campus and acted as liaison for Red Cross and United Way Reduced overall headcount year over year while handling additional volume. Main driver or method was site continuous improvement plan

Ensured site accuracy levels are maintained above 99% accuracy goal Recently implemented 5S program to effectively organize the site while also streamlining its efficiency 1


Operations Manager 2005–2016

UPS Air Hub ~ Ontario, CA

Directly responsible for the output of 8 load areas for the leading international transportation company with global revenues hovering around $60B annually

Oversee a team of 11 shift supervisors, while indirectly managing their subordinates (approx. 130 hourly employees) spanning over a 857,000sqft facility

Responsible for weekly financial reporting as well as operational excellence metrics Acted as a point of escalation between employees and supervisors ensuring healthy communication flow and mentored in the development and maintenance of relationships both at a tactical and strategic level Monitor employee productivity and optimized procedures to reduce costs. Managed the on-time distribution of 120000 packages weekly, while maintaining accuracy and directly reducing loss prevention cases by 18% over a 2 year period. Enforce company attendance policies and counsel employees on constraints and obstacles Conduct disciplinary, capability, and grievance investigations and take appropriate actions to address any findings. Key stakeholder in the implementation of Lean based program. Focused on value stream mapping and monitored KPIs

Influenced practicality in day to day operations, Lead weekly manager meetings to define, collaborate, and act on improvement opportunities greatly impacting overall profitability and employee retention. Part Time Supervisor 2001– 2005

UPS Air Hub ~ Ontario, CA

Managed 10-15 direct employees, having responsibility over scheduling, time off requests, merit increases, and all hiring and firing activities.

Responsible for the compliance to all safety standards and corporate policies Worked directly with dispatch to coordinate truck loading, driver routes and schedules Lead the team to meet departmental objectives; defined metrics and monitored KPI performance Ownership over annual performance evaluations of assigned staff. Established performance parameters and gauged employees’ personal targets.

Package Loader 1997 – 2001

UPS Air Hub ~ Ontario, CA

In this physical and fast paced environment, I concentrated in the effective sorting, lifting and loading of small packages between 25-70lbs.

Quickly recognized by my supervisor and promoted to team lead within 6 months of being hired. Awarded “Perfect Attendance” award in 1998 and 1999 for not having missed one day of work EDUCATION & PROFESSIONAL TRAINING

Midwestern State University -Bachelor Degree ( Business ) Valley View High School


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