Customer Service Account Executive

AM Abiola Moyo

657-***-**** E: **********@*****.***

**** * ******* ***, *******, CA 92801

PROFESSIONAL

SUMMARY

Dedicated to enhancing underwriting department operations with an analytical and disciplined approach. Able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries. Top producing sales professional and expert in advertising industry. Dynamic communicator who consistently exceeds goals and company expectations. SKILLS Report writing

Data entry

Team liaison

Self-motivated

Powerful negotiator

Interpersonal and written

communication

Customer Service

Social Media

Process implementation

Clerical support

Client assessment and analysis

Team leadership

Strong verbal communication

Account Management

Client Base Retention

WORK HISTORY SALES ACCOUNT EXECUTIVE 02/2017 to 03/2018 Belnovo Car Dealer Long Beach, CA

Entered details such as payments, account information and call logs into the computer system.

Obtained documents, clearances, certificates and approvals from local, state and federal agencies.

Worked directly with clients to achieve result

Analyzed departmental documents for appropriate distribution and filing. Implemented marketing strategies which resulted in 12% growth of customer base.

Copied, logged and scanned supporting documentation. Verified data integrity and accuracy.

Performed initial client assessment and analysis to begin research process. Initiated two key partnerships which resulted in 54% revenue growth. SALES ACCOUNT EXECUTIVE 06/2013 to 11/2016

Keskese Advertising Agency Ikeja, Lagos

Analyzed departmental documents for appropriate distribution and filing. Created boardroom and courtroom multimedia presentations including video and text- sync'd depositions for enhanced understanding. Developed new process for employee evaluation which resulted in marked performance improvements.

Responded to customer requests via telephone and email. Researched and updated all required materials needed for firm and partners.

EDUCATION Bachelor of Science Communication 2011 Bowen University, Osun State

MBA Organizational Management 2019

Westcliff University, Irvine, CA

Contact this candidate