Customer Service Manager

RESUME

Revanasiddayya G Hiremath

Near sharavati nagar KPTCL

Lay out plot no-9

Old hubli,Hubli

Cell no -+918*********

Email id – *********@*****.***

OBJECTIVE : ASPIRE TO TAKE A CHALLENGING POSITION AND BE A PART OF EFFICIENT, WINNING TEAM AND SERVE IN AN ORGANIZATION WHICH OFFERS CHALLENGING TASK AND WHERE CONSTANT UP GRADATION OF KNOWLEDGE IS POSSIBLE.

STRENGTHS :

ANALYTICAL APPROACH AND GOOD GRASPING POWER.

COMMUNICATION SKILLS.

SELF- MOTIVATED DEDICATED WITH EXPERIENCE IN TAKING THE LEAD IN PROJECTS.

Education Qualification:

Course

Board

Year of Passing

1.

S.S.L.C

J.E.S.K Kalaghatagi

2003

2.

P.U.C

(History,Economics,Geography,Sociology)

Kadasiddeshwar Arts & Science College Hubli

2005

3.

B.A

(Journalism,Criminology,Sociology)

K.S.S College Hubli

2008

4.

Hardware & Networking,

MCSE,CCNA

Roman Technologies

Hubli

2008

EXPERIENCE :

1)Worked as Customer Service Associate (CSA) in First Source Solutions PVT Ltd (Under the

deligation of Vodafone) in Hubli for 14 months

2)Worked as Medical Biller A/R follow up in NSI (NS. InfoTech) in Hubli for 22 months

3)Worked as Senior Executive A/R in Omega Health Care in Bangalore for 6 months

4)Worked as Process Manager in ARVEE Business Solutions in Hubli for 4 and half years

KNOWLEDGE :

1)Knowledge about Balance deduction, Value added service (VAS), Network Issues etc

2)Worked in Physical Therapy, Chiropractic, Lab practice, mental behavior health and cancer patients (PDC) etc

3)Calling Insurance Companies for processing the unpaid bills, forwarding medical records, W9 form, Health history information and all the documents via fax or mail etc

4)Taking In-bond calls to receive the payments via online from the member or patient etc

5)Worked in Hospital Billing, Ambulatory Surgical Center, Knowledge about SAD (Self Administration Drugs), General Home Medicine, Sleep Therapy services, Pathology services, allergy immunotherapy services, Lower NCV, Upper NCV, Lumber procedures etc

6)Knowledge about DME procedures, Diagnostic Services, Lab services etc

7)Interacting with Clients on all BPO calls for new updates and specifications etc

PERSONAL DETAILS :

FATHER NAME : Gadigeyya M Hiremath

MOTHER NAME : Nagavva

DATE OF BIRTH : 3-11-1987

SEX : Male

MARTIAL STATUS : Single

LANGAGUES KNOWN : Kannada,Hindi,English

NATIONALITY : Indian

I DECLARE THAT ABOVE GIVEN INFORMATION IS TRUE AND BEST

OF MY KNOWLEDGE.

THANKING YOU

DATE : SIGNATURE

PLACE : HUBLI (R G HIREMATH)

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