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Customer Service Representative

Location:
Nashua, NH
Salary:
43,000
Posted:
January 29, 2019

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Resume:

JULIE PICANCO

** ******** *****

Nashua, NH *****

Cellphone 603-***-****

ac8b0w@r.postjobfree.com

SUMMERY OF SKILLS

Ability to multi-task, prioritized, and work independently, as well as within group

Highly self-motivated, fast learner, organized, and reliable

Works well in fast paced environments

People oriented/loves interacting with people, well-rounded, Leadership, and friendly

Fast typing skills along with great writing and communication skills

Persuasive and passionate in many customer-facing roles.

WORK EXPERIENCE

Koroseal Interior Products

Customer Service Representative, October 2007 – present

330-***-**** (please be discrete)

Nashua, NH (telecommuter)

Place orders, via phone, fax, or e-mail.

Required to know and practice the function of each product the company offers

Explain how product works to designers, architects, end-users or contractors.

Responsible for order from start to finish until shipped and invoiced.

Able to work in a fast paced environment, multitasking, tele-commute

Work with other supervisors to meet customer’s needs or requirements

Work on Returns and credits if product is defective or customer chose has been change.

Able to handle calls 60-75 per days, e-mails 50-75 per day

Work with different products that is offered in company environment

Navigate tough situations with focus on how to best focus on customers’ needs

Able to learn through on-the-job experiences

Maintain the utmost discretion when dealing with sensitive topics.

Righter Group, Inc

Customer Service Representative, May 2001 - October 2007

Wilmington, MA

Interact with customers to provide and process orders via, phone, fax, or e-mail.

Provide pricing, documentation and delivery information.

Responsible for order from start to finish until shipped and invoiced.

Able to work in a fast paced environment, multitasking

Work with manufacture to satisfied customer requirements for projects deadlines

Maintain the utmost discretion when dealing with sensitive topics.

Joan Fabrics

Research and Development Lead Coordinator, January 1997 - May 2001

Lowell, MA

Scheduled with production to meet deadlines for designers

Work with design team to meet trade show samples

Cut and ship porotype for approval

Work with other departments to further company

Inventory control

Purchase and procurement

EDUCATION

Burdett Business School – Associates in Fashion Design

Graduated in 1995

Greater Lowell Technical High School

Graduated in 1994

COMPUTER SKILLS

MS Office, Work, Excel, Outlook, Power Point, Aurora, Gmail, Adobe, Nitro, System 21, Filemaker Pro

ADDITIONAL SKILLS

Bilingual in Portuguese and English, Sewing



Contact this candidate